Virginia Pereyra Harlan

• In this rural area, the client asked for a renovated and low maintenance outdoor and garden area. This was accomplished by restoring and improving soils to encourage native and non-native vegetation and adding visually appealing elements, leading to a pleasing and relaxing outdoor experience. Other tasks included general household assistance as needed.

• Provided exceptional customer service by creating customized travel itineraries tailored to individual preferences based on thorough understanding of each client's interests, budget constraints, and desired outcomes
• Knowledge of GDS reservation systems - Amadeus and Worldspan
• Increased client base by after travel follow-up, including prompt attention to client travel concerns and issues.
• Handled sensitive travel information with professionalism and discreteness.
• Developed a loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.

This fast paced and busy environment required professional support for executive-level staff with the following tasks:

• Identified issues, analyzed information and provided solutions to problems
• Appointment scheduling
• Managing heavy email and other correspondence
• General customer inquiry
• Management of the company's website inventory section
• Assemblage of complete vehicle portfolios for clients

• Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution, driving repeat business and customer loyalty.
• Collaborated with team members to achieve store sales targets and improvement of overall store performance.
• Conducted periodic audits of cash registers; ensured accurate cash handling for both opening and closing procedures.

• Responsible for teaching children aged 6 to 13 in aerial acrobatics basics.
• Teaching philosophies included incorporation of learning through fun, creating strong bonds between students, and creating strategies for students to pursue athletic excellence.
• Continuously pursued professional development opportunities such as workshops and conferences to stay current in educational trends.