Virginie Parsooramen-Ku
San Diego,CA
Summary
Versatile AI/ML Annotation Analyst with a proven track record of enhancing user interaction quality at Apple through a 25% increase in data accuracy. Skilled in critical thinking and multilingual communication, adept at fostering team collaboration and adaptability in dynamic environments.
Overview
14
14
years of professional experience
3
3
Languages
Work History
AIML - Annotation Analyst
Apple
04.2021 - Current
- Listen attentively to approximately 700 audio samples per day and transcribe users' interactions with Siri, assessing responses and language usage within the grading program.
- Utilize language expertise, cultural knowledge, and analytical skills to decipher complex data patterns and trends, identify issues in annotations, and propose effective solutions to improve data quality and accuracy.
- Experienced in Artificial Intelligence, software testing, and data annotation for accurate and reliable AI projects.
- Attentive to detail in data review and annotation, ensuring precision for high-quality datasets in Machine Learning and data analysis,
- Proficient in writing complex queries, and skilled in data conversion, migration, and application upgrades.
Billing Specialist
Advantage Solutions
03.2017 - 04.2020
- Processed and verified invoices to secure accuracy of billing information.
- Researched and resolved about 50 billing discrepancies each day to enable accurate billing.
- Assisted with Grand openings billing in all aspects and was assigned as the first biller when France and Canada warehouses were acquired.
- Helped processing payroll and finalizing hours to send out to payroll department.
- Prepared pre-invoicing reports to ensure accuracy.
- Utilized various software programs to process customer payments.
- Provided excellent customer service, developing and maintaining client relationships.
Administrative Assistant
Court of Appeal
01.2010 - 06.2010
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
Education
Associate’s degree - Hospitality and Tourism, Business administration
Grossmont College
El Cajon, CA06.2018
Academic Year Abroad Diploma - English
EF International Language School
San Diego, CA06.2013
Baccalaureate - Reception and Customer relationship management
Abbe Gregoire
Paris. France06.2012
Skills
- Analytical Skills
- System Analysis
- Strong organization skills
- Effective communication
- Ability to work independently
- Detail Oriented and Organized
- MS Word, Excel, and PowerPoint
- Multilingual
Languages
French
Native or Bilingual
Spanish
Limited Working
Timeline
AIML - Annotation Analyst
Apple
04.2021 - Current
Billing Specialist
Advantage Solutions
03.2017 - 04.2020
Administrative Assistant
Court of Appeal
01.2010 - 06.2010
Associate’s degree - Hospitality and Tourism, Business administration
Grossmont College
Academic Year Abroad Diploma - English
EF International Language School
Baccalaureate - Reception and Customer relationship management
Abbe Gregoire
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