Viridiana Magueyal
Santa Rosa,CA
Summary
Dynamic and reliable customer service professional with a proven track record as a cashier and server in high-energy environments. Expertise in accurately processing transactions, providing exceptional customer assistance, and enhancing team operations while fostering a positive and organized atmosphere. Proficient in resolving issues, upselling products, and ensuring seamless customer experiences, with a strong capacity to adapt to shifting priorities and collaborate effectively with colleagues. Committed to delivering excellence in service and contributing to team success.
Overview
2026
2026
years of post-secondary education
Work History
Cashier
Cafe 88
Rohnert park, Ca
11 2024 - 04 2026
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Communicated with customers and team members to solve problems.
- Increased customer loyalty and retention.
Server
Park Avenue Catering
Cotati, Ca
06 2022 - 02 2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
Cashier
El Pollo Loco
Rohnert Park
03 2024 - 08 2024
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
High School Diploma -
Roseland Collegiate Prep
Santa rosa, Ca05-2025
Skills
- Patience and empathy
- Work ethic and integrity
- Customer assistance
- Customer service
- Team leadership
- Positive attitude
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Cafe 88
11 2024 - 04 2026
Server
Park Avenue Catering
06 2022 - 02 2025
Cashier
El Pollo Loco
03 2024 - 08 2024
High School Diploma -
Roseland Collegiate Prep