Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Viridiana Torres Samanniego

Tucson,AZ

Summary

Hardworking Fulfillment Associate proficient in damaged package assessments and associate training. Excellent time management, problem-solving and listening skills.

Overview

2
2
years of professional experience

Work History

FC Associate

Amazon
07.2022 - Current
  • Assisted in training new hires, leading to a more knowledgeable and efficient workforce.
  • Increased customer satisfaction by ensuring timely and precise order fulfillment, maintaining communication throughout the process.
  • Ensured proper labeling of products to facilitate easy identification during storage or retrieval processes.
  • Insuring all items scanned are placed in corresponding tray and chutes.
  • Handling orders to be packaged in a timely fashion

Night Auditor

Four Points Hotel
07.2023 - 10.2023
  • Enhanced guest satisfaction by efficiently managing night audit tasks and resolving issues promptly.
  • Streamlined the check-in and check-out process for guests, ensuring a smooth experience during overnight hours.
  • Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
  • Assisted management in forecasting room occupancy rates, optimizing room allocation and maximizing revenue.
  • Provided exceptional customer service to overnight guests, addressing inquiries, and offering assistance as needed.
  • Collaborated with the front desk team to ensure seamless transitions between shifts and consistent communication regarding guest needs.
  • Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.

Education

High School Diploma -

Pima Rose Academy
Tucson, AZ
05.2017

Skills

  • Product Knowledge
  • Multitasking
  • Problem Solving
  • Attention to Detail
  • Team Collaboration

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Night Auditor

Four Points Hotel
07.2023 - 10.2023

FC Associate

Amazon
07.2022 - Current

High School Diploma -

Pima Rose Academy

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Viridiana Torres Samanniego