Mechelle Gantt
Houston,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
FC Associate
Amazon
11.2022 - Current
- Followed procedures at all times for personal and team safety.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Maintained compliance with company safety policies and called violations to attention of management.
- Kept work areas neat, clean and free from debris.
Receptionist
Neurosensory Center
02.2022 - 09.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Assisted with onboarding new clients and securing paperwork completion.
- Maintained visitor log for entering and leaving facility for security purposes.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Collected [Type] payments, processed transactions and updated relevant records.
- Compiled information from files and research to satisfy information requests.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
Home Health Aide
At Your Side Home Care
06.2019 - 12.2021
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Developed rapport to create safe and trusting environment for care.
- Provided transportation and appointments management.
- Transported clients for medical and personal outings.
- Provided direct personal care and administrative services to clients.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Scheduled and coordinated medical appointments.
Education
Bachelor of Arts - Sociology/Psychology With A Disposition in Work Pl
University of Houston
Houston, TX2025
Associate of Arts -
Houston Community College
Houston, TX05.2022
Skills
- Attention to Detail
- Product Knowledge
- Equipment Maintenance
- Continuous Learning
- Adaptability
- Barcode Scanning
- Time Management
- Fulfillment Processing
- Product Packaging
- Punctual and Reliable
- Willing to Learn
Timeline
FC Associate
Amazon
11.2022 - Current
Receptionist
Neurosensory Center
02.2022 - 09.2022
Home Health Aide
At Your Side Home Care
06.2019 - 12.2021
Bachelor of Arts - Sociology/Psychology With A Disposition in Work Pl
University of Houston
Associate of Arts -
Houston Community College
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