Vishal Sidhu
Fresno,CA
Summary
Passionate and dedicated professional with a diverse background in psychology, research, and management. Committed to continuous learning and innovation, I bring a unique blend of skills and experiences aimed at contributing to organizational growth. Known for achieving excellence through perseverance and dedication, I possess a proven track record in operational efficiency, strategic planning, and effective stakeholder communication. Eager to leverage my extensive background and skills to drive impactful results in a dynamic and growth-focused environment.
Overview
6
6
years of professional experience
Work History
Valet Attendant
Tesla
Fremont, California
- Spearheaded innovative parking solutions, improving the employee experience and increasing operational efficiency
- Providing vital support in the day-to-day ground operations of both onsite and off-site parking lots, structures, and facilities
- Led internal customer relations regarding parking and valet services, promptly addressing queries, and reporting issues to the Parking and Valet Program Manager
- Acted as a key point of contact for all parking lots, structures, and facilities, ensuring seamless ground operations and advising cross-functional teams of potential impacts
- Effectively coordinated with vendors, facilitating staff and service providers to ensure excellent service delivery
- Committed to continuous professional development, gaining hands-on experience in valet operations and associated parking services programs.
Consultant
Speed Haulier Inc.
05.2023 - 10.2023
- Provided strategic guidance to senior management, encompassing financial forecasting, budgeting, operations optimization, organizational design, and process reengineering.
- Drafted solution-focused proposals addressing organizational issues and conducted extensive research for identifying new contract opportunities.
- Fostered positive relationships with colleagues and management while demonstrating strong telephone etiquette.
- Engaged in continuous professional development, attending webinars, and staying updated on industry trends.
- Organized stakeholder meetings to discuss project details, timelines, and evaluated existing systems against industry best practices for efficiency enhancement.
Grant Writer
Sierra Education and Research Institute
10.2022 - 09.2023
- Conducting extensive research to gather relevant information and statistics to support proposals and reports
- Identifying appropriate funding sources such as government programs and private foundations and conducting thorough research to gather information on their specific requirements and guidelines
- Collaborating with internal partners to obtain detailed information about the organization's mission and goals, which could be used to develop solid foundations for grant applications
- Assisting the team with writing and assembling proposals for submission to foundations, corporate funders, and government agencies.
Podcast Host (Mental Health Monday)
The Dream Agencia
Fresno
11.2022 - 05.2023
- Spearheaded and contributed to a podcast focusing on the intricate relationship between nutrition and mental health, shedding light on how dietary habits impact psychological well-being
- As a volunteer podcast host for Mental Health Monday, I was responsible for creating and hosting a weekly podcast focused on raising awareness about mental health issues and destigmatizing mental illness
- Conducted in-depth research on various mental health topics, including depression, anxiety, and PTSD, to ensure that each podcast episode was informative and engaging
- Collaborated with other mental health professionals and advocates to bring their perspectives and experiences to the podcast, creating a well-rounded and diverse discussion on mental health
- Conducted interviews with mental health experts and individuals with lived experiences of mental illness to provide listeners with practical and actionable advice on managing their mental health.
Dispatcher at Trucking Company
Riar Enterprise
Fresno
05.2021 - 01.2022
- Documented customer interactions and maintained detailed records, ensuring thorough documentation for future reference.
- Addressed customer escalations promptly, resolving issues to restore satisfaction and uphold service standards.
- Engaged with customers daily, providing updates on freight movements, delivery schedules, and addressing inquiries.
- Coordinated pickup and delivery operations across diverse locations, optimizing logistics for efficient goods transportation.
- Supervised driver dispatching, route planning, and vehicle tracking for 15+ drivers, ensuring compliance with safety regulations and company policies. Reported delays, accidents, and traffic situations, while efficiently managing paperwork flow within the company.
Manager of Operations
Fast & Esy
05.2017 - 02.2021
- Streamlined diverse business operations, from purchasing to customer accounts, ensuring efficiency and accuracy.
- Directed recruitment, hiring, and training across four locations, overseeing day-to-day operations.
- Implemented robust financial controls, monitoring cash, inventory, and addressing discrepancies promptly.
- Conducted regular inventory appraisals, maintaining optimal stock levels through strategic merchandise orders.
- Excelled in customer service, negotiated deals, established sales goals, and fostered teamwork for increased revenue, while also reviewing financial statements and mitigating business risks.
Education
Bachelor of Arts - Psychology
California State University
Associates - Psychology
Fresno City College
Skills
- Operations Management
- Negotiation
- Staff Development
- Schedule Preparation
- Strategic Planning
- Communication
- Budgetary Analysis
- Business Planning
- Team Leadership
- Process Development
- Complex Problem-Solving
- Process Improvement
- Work Order Management
- Monitoring Field Personnel
- Customer Relationship Management
- Proposal Development
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Full Professional
Timeline
Consultant
Speed Haulier Inc.
05.2023 - 10.2023
Podcast Host (Mental Health Monday)
The Dream Agencia
11.2022 - 05.2023
Grant Writer
Sierra Education and Research Institute
10.2022 - 09.2023
Dispatcher at Trucking Company
Riar Enterprise
05.2021 - 01.2022
Manager of Operations
Fast & Esy
05.2017 - 02.2021
Valet Attendant
Tesla
Bachelor of Arts - Psychology
California State University
Associates - Psychology
Fresno City College
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