Vishalakshi Bandhu
Tampa
Summary
A dynamic Store Manager of Operations at Dmart, I excelled in maximizing sales by [Number]% and enhancing customer satisfaction through innovative promotions and effective merchandise planning. Skilled in both recruitment and fostering team collaboration, I ensured operational excellence and efficient employee scheduling, significantly contributing to the store's success.
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
4
4
years of professional experience
Work History
Store Manager of Operations
Dmart
08.2017 - 03.2021
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Increased sales by [Number]% with special displays and promotions.
- Approved regular payroll submissions for employees.
- Supervised guests at front counter, answering questions regarding products.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Completed point of sale opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Education
Bachelor of Science - Maths
Baclor of Science
DRK Degree College04-2015
Skills
- Recruitment and hiring
- Computer skills
- Merchandise planning
- Promotions management
- Store maintenance
- Employee scheduling
- Operations
- Flexible schedule
- Delegating work
Languages
English
Professional Working
Timeline
Store Manager of Operations
Dmart
08.2017 - 03.2021
Bachelor of Science - Maths
Baclor of Science
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