Visheshna Jittu
Henderson,NV
Summary
Expedience in Clerical Office Assistant with over 16 years in accounting department, accomplished professional with a proven track record at United Healthcare Group, adept in Insurance Claims Review and exceptional in Customer Service. Streamlined administrative processes, enhancing office efficiency, and demonstrated mastery in data integrity and task prioritization.
Overview
10
10
years of professional experience
Work History
Claims Representative/Office Clerk
United Healthcare Group
2021.10 - Current
- Provided clerical support and managed approximately 60 incoming calls, emails and faxes per day.
- Coordinated and scheduled meetings and appointments with doctors and claimant.
- Worked productively in fast-moving work environment to process large volumes of claims.
- Trained new Claims Representatives/Clerks on company policies, procedures, and software systems, improving overall team productivity.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Maintained compliance with industry regulations by adhering to established procedures and guidelines in claims handling.
Payment Account Clerk
Child Action, Inc
2018.08 - 2021.07
- Checks attendance From for accuracy and completeness before paying the Child Care, tacking absence and Child care closure dates.
- Enter payment (50 payments) calculation in to CAT (Software Program) using rates on Child Care schedule.
- Provided successful working within tight deadlines and fast-paced atmosphere.
- Due to COVID-19, worked remotely with minimal or without supervision.
Client Service Professional
H R Blook
2017.01 - 2019.04
- Managed incoming and outgoing approximately 60 calls per day with customers queries via phone, email and in-person.
- Maintained detailed records of client interactions, facilitating seamless communication between team members and clients.
- Attending all workshop and training to maintain well-rounded knowledge of all companies offering.
Food and Nutrition Assistant
Elk Grove Unified School District
2014.08 - 2018.06
- Maintaining a school cafeteria records, order and supplies inventories
- Ensured timely service through efficient preparation of meals while adhering to strict schedules.
Education
High School Diploma -
Vunimono High School
Fiji01.1994
Skills
- Teamwork and Collaboration
- Documentation processing
- Excellent administrative abilities
- Documentation abilities
- Account Management
- Task Prioritization
Languages
Fiji Hindi
Full Professional
Timeline
Claims Representative/Office Clerk
United Healthcare Group
2021.10 - Current
Payment Account Clerk
Child Action, Inc
2018.08 - 2021.07
Client Service Professional
H R Blook
2017.01 - 2019.04
Food and Nutrition Assistant
Elk Grove Unified School District
2014.08 - 2018.06
High School Diploma -
Vunimono High School
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