Summary
Overview
Work History
Education
Timeline
Generic

Vishranti Patel

Ahmedabad,Gujarat

Summary

Astute Business Operations Manager focused on supporting cross-functional teams to increase customer satisfaction through process improvements. Respectful and respected professional with exceptional knowledge of developing strategic plans for service excellence. Seasoned management professional successful at establishing excellent working relationships with customers, employees, vendors and contractors.

Overview

6
6
years of professional experience

Work History

Business Operations Manager

Krishna Hitech
04.2017 - Current
  • Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.
  • Reviewed company's strategic plans and developed departmental goals and standards to support vision.
  • Promoted energetic atmosphere with purpose to drive improvements in customer care and experiences.
  • Recruited, hired, mentored and trained staff on business procedures, policies, duties and customer care methods.
  • Devised strategies to boost customer sales and drive referrals due to excellent service resulting in new customer relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Assisted in recruiting, hiring and training of team members.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Interacted well with customers to build connections and nurture relationships.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

Education

MBA - Information Technology

Indian School of Technology & Management
Ahmedabad
04.2019

Post Graduate Diploma - Medical Technology

Gujarat Institute of Technical Education
Ahmedabad
03.2013

Bachelor of Science -

Gujarat University
Ahmedabad
12.2001

Timeline

Business Operations Manager

Krishna Hitech
04.2017 - Current

MBA - Information Technology

Indian School of Technology & Management

Post Graduate Diploma - Medical Technology

Gujarat Institute of Technical Education

Bachelor of Science -

Gujarat University
Vishranti Patel