Vishwanth V

Overall 5 years of experience as Salesforce Administrator and Developer. Strong experience in salesforce Lightning Web Components, Apex, Aura, Visualforce pages, administration, end-to-end implementation, testing, and support.

• Implemented and designed objects, relationships and fields while considering Data Modeling and Salesforce best practices.
• In-depth understanding of CRM business processes like Campaign Management, Lead Management, Order Management, Account Management and Case Management.
• Worked on Sales and Service in both Classic and Lightning domain with ensuring the components are Lightning compatible due to Lightning Migration.
• Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, Custom Cloud, Call Center, Chatter & App-exchange applications.
• Involved in all phases of the software development life cycle (SDLC), from requirements definition through implementation and supported models in transformation and analysis phase.
• Proficient in Salesforce System Administration tasks, user management, workflow, customization of pages and custom objects, and proficient handling of Site and Community administration.
• Used flows for UI and experienced in time based triggered flows, auto launched flows.
• Having good hands-on experience in creating automated CI/CD pipelines for Salesforce Metadata deployment using OrgFlow Salesforce DevOps tool.
• Proficient in Waterfall, Agile (Scrum) and TDD SDLC methodologies. Deployment experience using change sets, Team City, Octopus and SFDX.
• Hand-on experience SSO Using Auth Provider. Developed Unit test class for Apex class and worked for improving code coverage. Experience in building custom applications on the Partner related portals (PRM) as well as Customer related portal (CRM) on the force.com platform.
• Engage proactively in the analysis and design phases to ensure that Salesforce solutions are tailored to meet specific business needs and objectives.
• Support continuous integration and development. Hand-on experience on implementation of Einstein Chat Bots.
• Experienced in developing and designing business logic for Salesforce.com using Force.com Apex triggers and Apex classes. Hands-on working experience on Salesforce lightning schema builder, process builder, app builder, components and lightning connect. Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Maintained and customized Salesforce.com scopes such as Users, reports, dashboards, roles, profiles, groups, accounts, contacts, record types, sharing rules, Workflows, custom objects, pick lists, and record level permissions to provide shared access among different users, and page layout customization to support vital business functions.
• Documented working prototypes and workflow diagrams to facilitate better system understanding.
• Created comprehensive requirements definition documentation, including use cases and functional specifications to capture business needs and for validation.
• Extensive experience in developing Stored Procedures, Triggers, Functions, Tables and Packages. Assistance in diagnosing and resolving issues and support throughout the troubleshooting and problem-solving processes.
• Experience in Web Technologies like HTML, XML, CSS, JavaScript and JQuery. Expertise in Data loading from Traditional Applications to Salesforce using Import Wizard and Data loader.
• Ability to write complex SOQL, SOSL queries across multiple objects within the SFDC database.
• Experienced in Salesforce Lightning for UI design and Lightning pages with lightning style sheets.
• Expertise in business process, product management and system analysis responsible for analyzing, solutioning, documenting and validating the business needs of systems owners and stakeholders.
• Hands-on experience of Salesforce Web Services API like REST, Bulk & SOAP. Proficient with JavaScript, Ajax, jQuery, and PL/SQL. There is never an exact right tool/technology to use, and I'm always open to learn new technologies.

• Salesforce Certified Administrator
• Salesforce Certified Platform Developer-I