Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Vita Markauskas

Charlotte,NC

Summary

Results-driven Freight Rate Analyst at Kenna Logistics LLC with expertise in pricing strategy and cost estimation. Proven ability to optimize rate structures and identify cost-saving opportunities.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Freight Rate Analyst

Kenna Logistics LLC
10.2018 - 12.2023
  • Educated internal stakeholders on best practices for rate management, fostering a culture of continuous improvement within the organization.
  • Optimized rate structures by analyzing market trends and competitor pricing strategies.
  • Identified areas of potential cost savings through thorough evaluation of service tariffs and contract terms.
  • Monitored industry changes to adjust pricing strategies accordingly, ensuring continued market competitiveness.
  • Performed sensitivity analyses on proposed rate changes, minimizing financial risk while maximizing profit potential.

Customer Service Representative

Thorton
01.2008 - 05.2014
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Delivered prompt service to prioritize customer needs.

Education

Bachelor of Science - Biotechnology

Vilnius Tech University
Lithuania

Skills

  • Collaborative teamwork
  • Pricing strategy
  • Cost estimation
  • Data interpretation
  • Attention to detail
  • Analytical thinking

Accomplishments

  • Audited freight invoices submitted by truck owners, ensuring alignment with agreed upon rates, mileage, and delivery terms.
  • Identified and resolved duplicate freight charges across multiple carriers, resulting in cost savings for the company.
  • Collaborated with dispatch and logistics teams to validate bill of landing (BOL) data against carrier billing, ensuring accuracy and preventing costly disputes.
  • Resolved billing disputes with owner-operators, maintaining strong relationships while upholding company cost control standards.
  • Maintained detail audit logs, providing clear evidence to support internal finance and compliance processes.
  • Collaborated with independent truck owners to verify freight charges, accessorial fees, and ensure accurate billing.

Timeline

Freight Rate Analyst

Kenna Logistics LLC
10.2018 - 12.2023

Customer Service Representative

Thorton
01.2008 - 05.2014

Bachelor of Science - Biotechnology

Vilnius Tech University
Vita Markauskas