Vitabella Morris
Schaumburg,IL
Summary
Results-driven Expeditor known for high productivity and efficient task completion. Specialize in supply chain coordination, inventory management, and vendor relations to ensure timely delivery of goods. Excel in communication, problem-solving, and time management, leveraging these soft skills to meet tight deadlines and coordinate effectively between multiple departments.
Overview
1
1
year of professional experience
Work History
Expeditor
The Assembly Bar and Cafe
Hoffman Estates, IL
05.2024 - Current
- Maintained a clean and organized work area throughout shift operations.
- Managed multiple food orders simultaneously, prioritizing based on cooking time and customer needs.
- Assisted in preparing dishes for service by garnishing and checking presentation.
- Followed proper sanitation guidelines when handling food products.
- Employed strong organizational skills to handle high-volume service periods without compromising quality.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Helped in training new food runners, sharing best practices and operational knowledge.
- Responded promptly to customer inquiries and requests for additional items or services.
- Resolved guest complaints to maintain complete customer satisfaction.
- Assisted with the setup and breakdown of the dining area before and after service hours.
- Ensured compliance with health code regulations related to food storage temperatures.
- Adhered to food safety and handling protocols to maintain a hygienic service environment.
- Restocked bar items such as beer taps, wine bottles, liquor bottles and garnishes.
- Communicated with chefs regarding potential menu changes or specials for the day.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
- Monitored food quality before serving, ensuring all dishes met establishment standards.
- Collaborated with kitchen staff to manage order accuracy and address any discrepancies.
- Delivered food to guests in a timely manner while following safety protocols.
- Ensured that all orders were correct before leaving the kitchen area.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Facilitated communication between the kitchen and the dining staff to enhance guest experience.
- Organized food orders and ensured accuracy of items served to customers.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Restaurant Hostess
The Assembly Bar and Cafe
Hoffman Estates, Illinois
03.2024 - Current
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Answered telephone to provide dining information and take reservations.
- Greeted guests and sat customers at tables or in waiting areas.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Informed patrons of specialties and features.
- Greeted customers and escorted them to their tables.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Received and recorded patrons' dining reservations.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Accepted payments from guests for dine-in and take-out foods.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Adhered to all safety regulations set forth by the restaurant management team.
Education
None - None Of/a
Schaumburg High School
Schaumburg, IL05-2026
Skills
- Food quality standards
- Restaurant operations
- Hospitality and accommodation
- Food presentation
- Guest service
- Menu memorization
Timeline
Expeditor
The Assembly Bar and Cafe
05.2024 - Current
Restaurant Hostess
The Assembly Bar and Cafe
03.2024 - Current
None - None Of/a
Schaumburg High School