Vitalia Manzanares
Portland,OR
Summary
Dedicated Security Agent with proven expertise at Rip City Management, excelling in incident reporting and relationship building. Recognized for implementing effective access control measures, significantly reducing theft incidents. Skilled in firearms handling and emergency awareness, ensuring a safe environment while delivering exceptional customer service. Committed to maintaining high standards of security and compliance.
Overview
12
12
years of professional experience
Work History
Security Agent
Rip City Management
10.2013 - Current
- Ensured compliance with regulatory standards by enforcing property rules consistently among all individuals present onsite.
- Established strong relationships with clients by addressing their concerns promptly and professionally regarding security matters.
- Utilized advanced technology tools like metal detectors or X-ray machines effectively to screen incoming packages or individuals entering facilities.
- Provided excellent customer service while maintaining vigilance for suspicious behavior or activities within the premises.
- Documented incident reports accurately to support management decisions and external investigations as needed.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Cash Room Clerk
Brinks Security
05.2018 - 01.2019
- Ensured compliance with regulatory standards by enforcing property rules consistently among all individuals present onsite.
- Reduced theft incidents by implementing strict access control measures for employees and visitors.
- Established strong relationships with clients by addressing their concerns promptly and professionally regarding security matters.
- Utilized advanced technology tools like metal detectors or X-ray machines effectively to screen incoming packages or individuals entering facilities.
- Provided excellent customer service while maintaining vigilance for suspicious behavior or activities within the premises.
- Documented incident reports accurately to support management decisions and external investigations as needed.
- Trained new security agents on company policies, procedures, and best practices, ensuring consistent performance across the team.
- Maintained confidentiality while handling sensitive information related to client assets or personnel information.
- Participated in regular emergency drills to maintain preparedness for potential crisis situations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Completed full building and grounds patrols to spot and investigate concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Examined doors, windows and gates to verify security.
Education
Medical Billing And Coding -
Mt. Hood Community College
Gresham, ORGED -
Pathfinders Academy
North Portland CNA -
Portland Community College
Portland, ORSkills
- Firearms handling
- Public safety awareness
- Self-defense techniques
- Physical fitness
- Facility security
- Incident reporting
- First aid proficiency
- Perimeter security
- Investigative skills
- Work ethic
- Punctuality
- Reliability
- Relationship building and management
- Emergency awareness
Timeline
Cash Room Clerk
Brinks Security
05.2018 - 01.2019
Security Agent
Rip City Management
10.2013 - Current
Medical Billing And Coding -
Mt. Hood Community College
GED -
Pathfinders Academy
CNA -
Portland Community College
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