Results-driven professional with expertise in leading store operations and optimizing inventory management. Skilled in multitasking and problem-solving, with a commitment to improving customer satisfaction and team productivity.
Overview
4
4
years of professional experience
Work History
Store Manager
Nam's Market
North Highlands, CA
01.2026 - Current
Led daily store operations to ensure efficient workflow and customer satisfaction.
Trained and mentored staff on sales techniques and customer service best practices.
Implemented inventory management systems to optimize stock levels and reduce waste.
Developed promotional strategies that enhanced product visibility and increased sales performance.
Managed inventory control, cash control, and store opening and closing procedures.
Assisted with hiring, training and mentoring new staff members.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Processed invoices with accuracy to ensure timely payments and maintain vendor relationships.
Verified billing discrepancies, collaborating with departments to resolve issues efficiently.
Delivery Driver
Amazon
Sacramento, CA
04.2025 - 12.2025
Delivered packages efficiently within designated timeframes to ensure customer satisfaction.
Navigated complex routes using GPS technology to optimize delivery processes.
Conducted vehicle inspections and maintained safety protocols to ensure operational compliance.
Communicated with dispatch team regularly to report delays and enhance workflow coordination.
Delivered packages to customer doorsteps and business offices.
Store Associate
Nam's Market
North Highlands, CA
02.2022 - 04.2025
Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Maintained store organization and cleanliness, ensuring compliance with health and safety standards.