Summary
Overview
Work History
Skills
Languages
Timeline
Generic
Vitalii Vokh

Vitalii Vokh

Chicago,IL

Summary

Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.

Overview

2024
2024
years of professional experience

Work History

Manager

Advanced Cleaning Concepts
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.

Cable Technician

Comcast
09.2023 - 02.2024
  • Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
  • Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
  • Maintained safety standards during installations, reducing the incidence of workplace accidents.
  • Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.
  • Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
  • Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
  • Coordinated with customers to meet needs and requirements swiftly and to high standards.
  • Updated technical knowledge through industry training courses, ensuring expertise in cutting-edge technologies.
  • Troubleshot complex technical issues successfully while maintaining clear communication with clients throughout the process.
  • Utilized advanced diagnostic tools to accurately identify causes of cable malfunctions or failures.
  • Coordinated with contractors and other technicians, fostering efficient teamwork on complex projects.
  • Assembled communication equipment such as wiring, switching equipment, and power apparatus.
  • Developed and implemented plans for installation of new networks and cabling systems.

Skills

    General Skills

    Communication Skills – experience as a host, stand-up comedy, interacting with clients in the cleaning business

    Organizational Skills – working in a team, managing multiple cleaning sites, planning business projects

    Adaptability

    Independence & Initiative – creating a YouTube channel, developing a production idea, learning new professions

    Technical & Professional

    Video Editing (interest in video production and editing)

    Content Creation & YouTube Management (developing a channel concept, understanding trends)

    Cleaning Services (work experience, site management, quality control)

    English Language Proficiency (continuous improvement for work and daily life)

Languages

Ukrainian
Native or Bilingual
Polish
Professional Working
English
Professional Working

Timeline

Cable Technician

Comcast
09.2023 - 02.2024

Manager

Advanced Cleaning Concepts

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Vitalii Vokh