Vitaly Serdyuk

• Developed and implemented policies and procedures to improve operational efficiency.
• Designed strategies for improving the quality of service provided to our customers.
• Fostered a culture of ongoing improvement and professional development.
• Facilitated cross-functional collaboration for improved alignment with business objectives.

• Facilitate the training of FSTS and prepare students for HSTS.
• Ensure proper training of all new employees through the cornerstone process.
• Coordinate with Hub and Feeder Operations Management To ensure all employees are trained to the corporate standard for their position.
• Identified areas of improvement in existing training methods and procedures.
• Collaborated with department heads to design effective learning strategies that support organizational goals.

· Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.

· Coordinated with internal departments to maximize operational efficient across production and administrative areas.

· Realigned workflows with changing business demand by evaluating processes and employee strengths.

· Conveyed project information consistently and quickly to resolve issues and deliver constructive feedback.

· Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.

· Worked with labor relations to investigate and prepare grievances for local hearing.