Vito Delustro
Knoxville,United States
Summary
To work in a full time position in an office environment in the administrative field where I can continue to grow my stills and become an asset to the company.
Overview
12
12
years of professional experience
Work History
General Manager
Ez Rentals
09.2023 - Current
- Drove year-over-year business growth through strategic vision and long-range planning.
- Cultivated strong relationships with clients, vendors, and partners for sustained loyalty.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Increased overall company efficiency by streamlining operations and adopting innovative strategies.
- Monitored financial performance to establish budgets and control expenses for stability.
- Led a diverse team of professionals to maintain a positive work environment and high satisfaction.
- Developed and implemented strategies to enhance sales and profitability.
Assistant Manager
Rent a Wheel
05.2021 - 2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
Sales Agent
Rooms To Go
- 05.2021
- Maintained knowledge of current sales, sales promotions, payment and exchanges policies
- Received and processed cash and credit payments for in-store purchases
- Experienced in amazing customer services skills with a strong command of sales and customer commutation.
- Informative on product being sold and the ability to answer all customers questions.
- Schedule all delivery and follow up with customers on how the experience was
Sales & Accounts manager
Aarons rental
09.2018 - 05.2021
- Assuring the store would meeting the daily, weekly and monthly goals.
- Make calls and house visits to all costumers past due.
- Answered customers questions regarding products, prices and availability.
- Developed strong skills in meeting deadlines and bringing sales to closing in a timely and effective manner
- Demonstrated the ability to work independently.
Call Center Agent
Caremark
10.2017 - 09.2018
- In this call center environment, quickly and effectively resolve customer issues and complaints using natural friendliness and superior interpersonal and customer service skills
- Making case-by-case decisions for benefit coverage and overrides for both pharmacy and doctor coverage
- Performing both inbound and outbound calls.
Store Manager
Kennedy LI Realty
01.2014 - 09.2017
- Successfully multi-tasked during 'rush hours' of business. Able to answer phone, take orders, assign staff to complete various duties.
- Performed administrative duties such as answering telephones, typing, filing paperwork, maintained and updated records, faxing, and mailing correspondences.
- Work efficiently and produce quality work.
Education
Course certificate - business
business informatics ctr
valley stream, NYSkills
- Microsoft office suite
- Mls
- Showing desk
- Black screen
- Most intricate phone systems
- Internet
- Multitasking
- Well spoken
- Professional
Timeline
General Manager
Ez Rentals
09.2023 - Current
Assistant Manager
Rent a Wheel
05.2021 - 2023
Sales & Accounts manager
Aarons rental
09.2018 - 05.2021
Call Center Agent
Caremark
10.2017 - 09.2018
Store Manager
Kennedy LI Realty
01.2014 - 09.2017
Sales Agent
Rooms To Go
- 05.2021
Course certificate - business
business informatics ctr