Summary
Overview
Work History
Education
Skills
Timeline

Vivian Faiz

East Brunswick,NJ

Summary

Driven professional with a proven track record of enhancing operational efficiency and customer satisfaction at Amazon and East Brunswick School District. Excelled in problem-solving and critical thinking, achieving significant improvements in product sales and student support. Skilled in customer relations and conflict resolution, adept at delivering top-notch service and results. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Amazon FBA Seller

Online Business Page
11.2023 - Current
  • Streamlined order fulfillment process, reducing shipping times and ensuring timely deliveries for customers.
  • Conducted thorough product research to identify profitable niches in the marketplace, resulting in successful product launches.
  • Increased product sales by optimizing Amazon listings with keyword research and market analysis.
  • Monitored account health to maintain good standing with Amazon, leading to improved seller metrics.

Instructional Assistant

East Brunswick School District
10.2021 - 07.2022
  • Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
  • Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
  • Provided support during classes, group lessons, and classroom activities.
  • Provided one-on-one support to students with special needs, enabling them to achieve academic success.

Associate

Amazon
12.2019 - 04.2020
  • Worked varied hours to meet seasonal and business needs.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Wrapped, boxed and weighed bakery department products.

Receptionist

Enjoy Rehab PTPC
07.2018 - 06.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

MBA - Finance

New Jersey City University, Jersey City, NJ
05.2021

Online Course -

Harvard Online Course , Online
11.2017

ESL Programme - ESL

Hudson County Community College, Jersey City, NJ
05.2017

Bachelor of Science - Accounting

Ain Shams University, Cairo Egypt
06.2006

Skills

Problem-solving abilities

Critical Thinking

Customer Relations

Conflict Resolution

Scheduling

Effective Communication

Calm and Patient Demeanor

Timeline

Amazon FBA Seller - Online Business Page
11.2023 - Current
Instructional Assistant - East Brunswick School District
10.2021 - 07.2022
Associate - Amazon
12.2019 - 04.2020
Receptionist - Enjoy Rehab PTPC
07.2018 - 06.2019
New Jersey City University - MBA, Finance
Harvard Online Course - Online Course,
Hudson County Community College - ESL Programme, ESL
Ain Shams University - Bachelor of Science, Accounting

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Vivian Faiz