Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Vivian Bull

Cedar Park,TX

Summary

Resourceful Bar Manager known for high productivity and efficient task completion. Skilled in inventory management, customer service, and staff training. Excel in leadership, communication, and problem-solving to enhance team performance and customer satisfaction.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Regional Sales Manager

Canteen Vodka Soda
Austin, TX
06.2022 - 11.2023
  • Oversaw regional and local sales managers and staff.
  • Partnered closely with marketing team to ensure successful execution of promotional campaigns in the region.
  • Coached, developed and motivated team to achieve revenue goals.
  • Resolved customer complaints regarding sales and service.

Wholesale Account Manager

Twin Liquors
Austin, TX
07.2020 - 06.2022
  • Developed and implemented strategies to increase sales volume in existing accounts.
  • Ran weekly supplier meetings with all new and existing alcohol brands.
  • Maintained and nourished relationships with local and national distributors.
  • Manage all wholesale on premise accounts throughout Central Texas, including pop-up events, concert venues, golf courses/country clubs and hotels.

Bar Manager

Round Rock Tavern
Round Rock, TX
01.2019 - 07.2020
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Poured wine, beer and cocktails for patrons.
  • Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
  • Resolved customer complaints regarding quality of food or beverage service in a timely manner.
  • Developed drink recipes and menus to meet customer preferences while optimizing profitability.

Lead Bartender

Palazio Men's Club
Austin, TX
02.2009 - 06.2017
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Collected and organized daily till totals and tips.
  • Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Education

Associate of Arts - Culinary Hospitality

Le Cordon Bleu
Austin
09-2010

Skills

  • Distribution channel management
  • Goals and performance
  • Staff training
  • Upselling and cross selling
  • Sales expertise
  • Foodservice management
  • Cocktail development
  • FOH operations oversight
  • Supply ordering
  • Hospitality and accommodation
  • Vendor relationship management

Certification

  • TABC certified
  • ServeSafe certified
  • WSET level 2
  • Sommelier level 1

References

References available upon request.

Timeline

Regional Sales Manager

Canteen Vodka Soda
06.2022 - 11.2023

Wholesale Account Manager

Twin Liquors
07.2020 - 06.2022

Bar Manager

Round Rock Tavern
01.2019 - 07.2020

Lead Bartender

Palazio Men's Club
02.2009 - 06.2017

Associate of Arts - Culinary Hospitality

Le Cordon Bleu
Vivian Bull