Vivian Cortez Guzman
Long Beach,California
Summary
Dedicated and physically fit professional with a proven track record in product picking and replenishing. Committed to maintaining a safe work environment and providing exceptional customer service. Possessing a valid California driver\'s license. Fast learner and recent high school graduate (2019). Proficient in operating warehouse equipment, excelling in meeting aggressive productivity targets and thriving in fast-paced environments. Recognized for punctuality and effectiveness as a driver, highly dependable with exceptional route planning skills and a reputation for delivering excellent customer service. Strong work ethic and willingness to go the extra mile, consistently meeting tight deadlines.
Overview
4
4
years of professional experience
Work History
Commercial Sales/driver
AutoZone
02.2024 - Current
- Improved customer satisfaction by providing timely product deliveries and addressing concerns promptly.
- Arranged products at customer sites following company guidelines.
- Assisted with sorting and organizing stockroom items.
- Resolved customer concerns efficiently using strong listening and problem-solving abilities.
Package Delivery Driver
Amazon Fulfillment Center
09.2023 - 01.2024
- Loaded the truck and properly secured the items to prevent damage for over 100 stops
- Avoided time delivery delays by carefully planning the best routes
- Lifted, lowered, and carried packages averaging 50 or more pounds throughout the regular course of delivery
Picker
Fashion Nova Distribution Center
05.2022 - 09.2023
- Operated warehouse equipment and reported instances of safety code violations to management to reduce the risk of accidents
- Efficiently pulled orders in order to meet aggressive productivity targets
- Willingly worked extra hours and shifts to meet tight shipping deadlines during busy periods
- Reduced fulfillment errors by quickly picking items to the appropriate bins with RF scanners
Merchandiser
The Home Depot
08.2021 - 02.2022
- Maintained stock levels and proper pricing for multiple product lines
- Used prepared sketches and planograms to arrange consistent shelves, racks, and bins across many locations
- Damaged, out-of-code, not-in-set, and discontinued items were removed from the displays
- Displayed appropriate product and sales promotion signage
- Printed various labels and tags for all of the merchandise
Education
High School -
Mayfair High School and Middle School
Lakewood, CA01.2019
Skills
- Product picking
- Fast learner
- Valid California driver's license
- Stocking and replenishing
- Customer service-oriented
- Interior and exterior displays
- Vehicle inspections
Timeline
Commercial Sales/driver
AutoZone
02.2024 - Current
Package Delivery Driver
Amazon Fulfillment Center
09.2023 - 01.2024
Picker
Fashion Nova Distribution Center
05.2022 - 09.2023
Merchandiser
The Home Depot
08.2021 - 02.2022
High School -
Mayfair High School and Middle School
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