Vivian Gaytan

• Implemented school policies and procedures in the classroom.
• Organized lesson plans and activities for students.
• Led or moderated classroom discussions and guided exploratory thought.
• Educated students in various subjects to provide seamless transition during absence of head teacher.
• Showed Powerpoint Presentations, videos and interactive websites to aid students with comprehension.
• Collaborated with other teachers to ensure student success.
• Provided classroom instruction outlined in teacher's lesson plans.
• Attended training and workshops to improve teaching skills.
• Maintained accurate records of student performance, attendance and behavior.
• Encouraged student participation and active learning in the classroom.
• Provided notes and reports on school day activities to primary teacher.
• Utilized positive reinforcement to motivate students.
• Integrated technology into lessons whenever possible.
• Assisted struggling students with classroom assignments with one-on-one tutoring.
• Organized classroom activities, games and tasks to enhance interactive learning experience.

Shadowing my mentor, I ...

• Learned how to educate patients on coping skills such as stress management techniques and healthy lifestyle habits.
• Learned how to provide support to families dealing with behavioral health issues by providing resources or referrals when necessary.
• Participated in case reviews and quality improvement initiatives within the organization.
• Attended home visits and discussions.
• Maintained professionalism in emergency situations, assisting staff members in actions and monitoring patients.

• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Answered member inquiries regarding account balances, transaction history, service charges, and interest rates.
• Processed member transactions promptly, minimizing wait times.
• Disbursed cash and checks accurately, while maintaining the security of cash drawers.
• Educated members on the use of the Sun Community mobile app.
• Identified sales opportunities and referred members to branch partners in financial services.
• Maintained friendly and professional member interactions.
• Executed wire transfers, stop payments, and account transfers.
• Cross-sold credit cards and other loans.
• Followed branch open/closing procedures.

• Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
• Helped customers take merchandise out of store and loaded items into vehicles.
• Returned unwanted items to correct store locations and restocked shelves.
• Maintained clean and tidy checkout area to optimize service delivery.
• Collected shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Maintained and cleaned restrooms