Summary
Overview
Work History
Education
Skills
Websites
Languages
Accomplishments
Certification
Additional Information
Links
Timeline
Generic

Vivian Gilham

Lithonia,US

Summary

Office assistant with extensive experience in administrative functions including data entry, document management, and scheduling. Proven ability to improve office efficiency through strong organizational skills and support. Track record of excellence in customer service, teamwork, and conflict resolution, poised for further professional advancement.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Flex Shopper

Whole Food Market
04.2025 - 08.2025
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Demonstrated speed and accuracy in order item selection.

AI Trainer

Outlier
05.2024 - 12.2024
  • Evaluated AI model performance metrics to pinpoint inefficiencies, resulting in targeted enhancements and significantly improved user engagement.

Office Assistant

FedEx
05.2024 - 08.2024
  • Managed office tasks and support team operations, ensuring smooth workflow and timely completion.
  • Coordinated schedules and meetings.
  • Maintained accurate records and handle correspondence, enhancing organizational accuracy.
  • Assist in project management, contributing to successful project delivery and client satisfaction.

Sales Associate

Bealls
05.2023 - 08.2023
  • Assisted customers with product selection, enhancing shopping experience and boosting sales.
  • Managed inventory and restocked items, ensuring product availability and reducing stockouts.
  • Operated cash register, processing transactions efficiently and maintaining accurate records.
  • Maintained store cleanliness, contributing to a welcoming shopping environment.

Sales Representative

VizyPay
06.2022 - 07.2022
  • Sold credit card processing models to small businesses and restaurants, enhancing payment efficiency.
  • Implemented a cash discount program, benefiting business owners and customers with fairer pricing.

Cook

Krystal's
06.2021 - 07.2022
  • Prepared diverse menu items ensuring quality and taste.
  • Maintained cleanliness.
  • Assisted with cashier duties.

Education

BBA - Entrepreneurship

Georgia State University
Atlanta, GA

Associate of Arts - Psychology

Albany State University
Albany, GA
05.2024

High School Diploma - undefined

Cedar Shoals High School
Athens, GA
05.2022

Skills

  • Communication skills
  • Customer service excellence
  • Microsoft Office proficiency
  • Data management
  • Project coordination
  • Sales strategies
  • Team collaboration
  • Problem-solving abilities
  • Social media strategy
  • Interior design expertise
  • Web design skills
  • Creative writing proficiency
  • Scheduling efficiency
  • Cash handling skills
  • Food preparation techniques

Websites

Languages

English (Native)

Accomplishments

First-generation college student with a 3.2 GPA, an A.A. in Psychology, and currently pursuing a BBA in Entrepreneurship. Independent and resilient, having relocated to a new city to advance education and career goals. Passionate about business, leadership, and innovation.

Certification

  • Food Handler Certification – StateFoodSafety (Valid through May 2028)
  • Excel Quick Tips – LinkedIn Learning (Nov 2024)
  • Entrepreneurship Foundations – LinkedIn Learning (Oct 2024)
  • Transform Your Personal Brand – LinkedIn Learning (Oct 2024)

Additional Information

Interests;


  • Entrepreneurship and small business development, Interior design and creative arts, Personal growth and leadership development, Travel and exploring new cultures.

• Passionate about creativity, innovation, and continuous growth both personally and professionally.

Links

LinkedIn: linkedin.com

Timeline

Flex Shopper

Whole Food Market
04.2025 - 08.2025

AI Trainer

Outlier
05.2024 - 12.2024

Office Assistant

FedEx
05.2024 - 08.2024

Sales Associate

Bealls
05.2023 - 08.2023

Sales Representative

VizyPay
06.2022 - 07.2022

Cook

Krystal's
06.2021 - 07.2022

High School Diploma - undefined

Cedar Shoals High School

BBA - Entrepreneurship

Georgia State University

Associate of Arts - Psychology

Albany State University

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