Driven professional with a track record of enhancing operational efficiency at Biamp through expert office administration and spreadsheet management. Excelled in customer service and complaint resolution, significantly improving client satisfaction. Demonstrated quick-learning capabilities and adept use of MS Office, contributing to the successful management of diverse projects and tasks. Canvasser effective at signing up voters, obtaining signatures and discussing political campaigns and positions. Hardworking, reliable and dedicated to Democratic party policies and candidates. Exceptionally knowledgeable of current issues and trends in Democratic political spectrum. Driven Canvasser with outstanding persuasion abilities and knowledge of environmental; issues. Conversational and approachable worker determined to spread accurate knowledge for educated voters. Skilled at route planning and monitoring conditions.
Hi, I’m
Vivian Hackstadt
Missoula,MT
Summary
Overview
5
years of professional experience
Work History
Verdugo Strategies
Canvasser
09.2024 - Current
Job overview
- Maintained a positive attitude and high energy levels throughout long hours of door-to-door outreach, contributing to team morale.
- Raised awareness for key political campaigns by distributing informative materials and engaging in persuasive conversations with residents.
- Adapted communication style to address diverse populations effectively, ensuring inclusivity and respect for all individuals encountered.
- Increased voter registration rates by effectively communicating the importance of civic participation during door-to-door canvassing.
- Responded to customer questions and objections to address concerns and build rapport.
- Maintained accurate records of interactions with constituents to inform future campaign strategies and improve overall efficiency.
- Navigated challenging conversations with diplomacy, successfully addressing objections while maintaining a professional demeanor.
- Secured significant support for environmental initiatives, canvassing in high-traffic areas to educate public.
- Collaborated with fellow team members to ensure consistent messaging and seamless coordination of canvassing activities across neighborhoods.
Biamp
Administrative Assistant
08.2022 - 01.2023
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Missoula Health Department
Administrative Assistant
07.2020 - 01.2021
Job overview
- Generated reports and typed letters in Word
- Developed and updated spreadsheets and databases to track, analyze and report on performance data.
- Volunteered to help with special projects of varying degrees of complexity.
- Performed wide-ranging administrative, financial and service-related functions.
- Managed COVID-19 testing calendar and recommended adjustments based on demand.
- Helped with research assignments, presentation design and various administrative tasks.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Catalyst Cafe
Factory Assembler
05.2020 - 06.2020
Job overview
- Closely inspected parts for cleanliness and freedom from contaminants.
- Recognized and reported defective material and equipment to shift supervisor.
- Kept work areas clean by removing trash and debris and organizing all tools in preparation for next shift.
- Followed outlined specifications to implement effective assembly plans.
- Ensured timely completion of production orders through effective time management and prioritization skills.
- Boosted team productivity by collaborating closely with colleagues to meet strict deadlines.
Airbnb
Customer Service Representative
09.2019 - 05.2020
Job overview
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
- Took proactive approach to identifying and resolving issues that could have negative impact on business operations and revenue generation.
- Developed process improvements and long-term business strategies through analysis of customer feedback.
Education
The University of MontanaMissoula, MT
Some College (No Degree)
University Overview
State of MontanaMissoula, MT
GED
12.2017
University Overview
Skills
- Quality control
- Complaint resolution
- Good listening skills
- MS Office
- Professional telephone demeanor
- Customer service
- Office administration
- Spreadsheet management
- Document Conversion
- Recordkeeping
- Direct marketing understanding
- Quick-learning
- Data Entry
- Sales experience
- Campaign support
- Persuasion techniques
Timeline
Canvasser
Verdugo Strategies
09.2024 - Current
Administrative Assistant
Biamp
08.2022 - 01.2023
Administrative Assistant
Missoula Health Department
07.2020 - 01.2021
Factory Assembler
Catalyst Cafe
05.2020 - 06.2020
Customer Service Representative
Airbnb
09.2019 - 05.2020
The University of Montana
Some College (No Degree)
State of Montana
GED
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