Vivian Hall
Bristol,VA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
The Bristol Hotel
04.2021 - Current
- Assist guests in managing reservations and creating travel arrangements
- Managing administrative duties such as maintaining records, organizing documents
- Creating and preparing agendas for events and corporate team meetings
- Organizing expense reports, invoices, and other accounting tasks/reports
- Accurately processing guest, and vendor transactions with various forms of payment
- Assist in hotel services with other departments to ensure all hotel operations are met
- Mange approximately 50+ incoming guest calls/emails per day.
- Assisted in streamlining new guest promotions which increased hotel revenue by 25%.
Dietary Cook
The Rehab Center and Memory Care at Bristol
06.2018 - 08.2020
- Prepare meals for approximately 100 residents daily in accordance with residents dietary restrictions
- Ensure kitchen and appliances are maintained and up to code
- Engage with residents when delivering meals and snacks to their rooms
- Organize inventory and plan menus
Cashier/Customer Service
Food City
03.2016 - 05.2017
- Efficiently handling currency/distributing change
- Helping customers with self checkout technology
- Answering customer calls, happily providing them with information they need
Education
Associate of General Studies - General Studies
Virginia Highlands Community College
Abingdon, VA01-2017
High School Diploma - undefined
Virginia High School
Bristol, Virginia05.2014
Skills
- Technology proficiency
- Customer communication
- Problem solving
- Learning new skills
- Word formatting
- Google Documents formatting
- Diligence
- Scheduling
- Filing
- Data organizing
- 77 WPM
Timeline
Administrative Assistant
The Bristol Hotel
04.2021 - Current
Dietary Cook
The Rehab Center and Memory Care at Bristol
06.2018 - 08.2020
Cashier/Customer Service
Food City
03.2016 - 05.2017
High School Diploma - undefined
Virginia High School
Associate of General Studies - General Studies
Virginia Highlands Community College
Similar Profiles
Sarah McNewSarah McNew
Food Runner at The Bristol HotelFood Runner at The Bristol Hotel
Russell EstradaRussell Estrada
Lead Valet Attendant at Bristol HotelLead Valet Attendant at Bristol Hotel
Catherine MaddenCatherine Madden
Casino Specialty Banker at Hard Rock Bristol Hotel and CasinoCasino Specialty Banker at Hard Rock Bristol Hotel and Casino
Talsianna BishopTalsianna Bishop
Server at Cracker Barrel Old County StoreServer at Cracker Barrel Old County Store
Keyshunia JollyKeyshunia Jolly
Supervisor of Operations at TeleperformanceSupervisor of Operations at Teleperformance