Obtaining BSN 2024
Vivian Hernandez
San Antonio,TX
Summary
Organized and dependable, successful at managing multiple priorities with a positive attitude and working in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
1
1
Language
Work History
Administrator Assistant
Hernandez Wallpaper Co.
San Antonio, TX
09.2020 - Current
- Performed routine clerical tasks by scanning, filing and copying documents.
- Executed record filing system to improve document organization and management.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Screened phone calls to take messages and route calls to appropriate personnel.
- Composed, edited and prepared correspondence and other department documents.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Interacted with vendors to purchase and set up equipment and services.
Postal Carrier
United States Postal Service, USPS
Los Angeles, CA
02.2019 - 08.2019
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Distributed mail on foot to residences and businesses, delivering in a timely manner to assure meet company goals.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Planned and cased mail in sequence of delivery for designated route.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Exceeded goals through effective task prioritization and great work ethic.
- Carried out day-to-day duties accurately and efficiently.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
Postal Carrier
United States Postal Service, USPS
Lihue, Hawaii
11.2017 - 11.2018
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Distributed mail on foot to residences and businesses, deliver mail in a timely manner to all residential and commerical customers. Have expressed mail delivered before cut off time.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Planned and cased mail in sequence of delivery for designated route.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
House Cleaner
Vivian's Cleaning Services
Kapaa, Hawaii
01.2015 - 03.2018
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Emptied trashcans and transported waste to collection areas.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Ordered new cleaning supplies for upcoming jobs.
- Restocked linen and cycled towels and sheets in full-service hotel-based spa.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds and restocking bathroom items.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Dusted picture frames and wall hangings with cloth.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
Education
No Degree - Nursing
San Antonio College
San Antonio, TX 05.2001 -
Skills
Office administration
Meeting minutes
Bookkeeping
Supervising staff
Quality assurance
Multi-line Telephone Systems
Purchase orders organization
Office management
Mail handling
Package routing
Customer and client relations
Workers' compensation
Sorting and labeling
Scheduling
Administrative support
OSHA compliance
57 WPM typing speed
Mail distribution
Interests
Timeline
Administrator Assistant
Hernandez Wallpaper Co.
09.2020 - Current
Postal Carrier
United States Postal Service, USPS
02.2019 - 08.2019
Postal Carrier
United States Postal Service, USPS
11.2017 - 11.2018
House Cleaner
Vivian's Cleaning Services
01.2015 - 03.2018
No Degree - Nursing
San Antonio College
05.2001 -