Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Sandy Martin

Mill Creek,WA

Summary

Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.

Overview

32
32
years of professional experience

Work History

Administrator Assistant

Beacon Health / Elevance / Carelon
Everett, WA
03.2020 - 07.2024
  • Checked office stock to determine supply levels and maintain inventory.
  • Improved office organization by developing filing system and customer database protocols.
  • Researches and verifies information pertaining to reports: prepares/tracks budgets; creates databases and analyzes moderately complex data. Supports projects by assisting manager/department, builds and maintains project plans, schedules, and contributes to meetings to ensure project deliverables are met. Prepares correspondence and reviews documentation for conformance with internal policies and procedures. May maintain files, order supplies, coordinates meetings, and compiles and distributes meeting minutes. Handle travel arrangements and expense reports. May screen, handle, or distribute incoming calls and complaints.
  • Maintain Exostar Account
  • Manage BCBS Authorization Requests.
  • Maintain Everett Rotation Schedule.
  • Manage calls to the main EAP office at Everett and Renton.
  • Provide cross coverage to support entire Boeing Onsite Counselors Team.
  • Work and complete 18 counselors (from 13 offices) Monthly Reports, Quarter Reports, and then End of Year report and then send to my manager.
  • Work and complete Boeing Quarterly and year end reports and send to my manager.

Bookkeeper & Insurance Coordinator

Northshore Youth & Family Services
Bothell, WA
07.2016 - 05.2019


● Performed administration duties that included answering phones, bookkeeper, utilizing QuickBooks.
● Generate communications with Microsoft Word and Excel, Faxing and Scanning.
● Acted as Financial Accountant, managing payroll, accounts receivable and payable and
reconciliation of bank accounts and credit card accounts. Also handled key functions of the HR
department.
● Complied tax and financial data quarterly and annually for accountants.
● Extensive client interaction. Corresponded by letter, telephone, email or fax.
● Worked with Insurance Companies on Contracting and Credentialing NYFS.
● Also trained on Matrixcare, Oasis, Relias, and BirdDogHR software.

Office Manager

CBI NW
Everett, WA
10.1993 - 06.2016
  • Performed administration duties that included answering phones, bookkeeper, utilizing QuickBooks.
    ● Generate communications with Microsoft Word and Excel, Faxing and Scanning.
    ● Acted as Financial Accountant, managing payroll, accounts receivable and payable and
    reconciliation of bank accounts.
    ● Complied tax and financial data quarterly and annually for accountants.
    ● Extensive client interaction. Corresponded by letter, telephone, email or fax.

Office Manager

Dr. Bruce Nixon, DDS
Everett, WA
05.1992 - 08.1993
  • Welcomed patients and visitors to the dental office by greeting patients in person and on the telephone.
    ● Prepared necessary paperwork, collects necessary payment and notifies appropriate person of patient's arrival.
    ● Accounts receivables, collections, financial arrangements for patients, verifying and insurance billing.
    ● Ordered office supplies, ensured smooth operation of office equipment.
    ● Performed word processing and filing.
    ● Schedule future appointments for patients.

Education

Some College (No Degree) - Nursing

Shoreline Community College
Seattle, WA

Skills

  • Financial Oversight
  • Travel Coordination
  • Schedule Coordination
  • Customer Service
  • Employee Supervision
  • Staff Management
  • Events Coordination
  • Timesheet Processing
  • Supplies Ordering
  • Office Administration
  • Expense Monitoring
  • Business Administration
  • Scheduling
  • Job Costing
  • Bookkeeping
  • Administrative Support
  • Performance Improvement
  • Budget Management
  • Attention to Detail
  • Recordkeeping and File Management
  • Verbal and Written Communication
  • Equipment Usage Tracking
  • MS Office
  • Flexible Schedule
  • Honest and Ethical
  • Network Administration
  • Documentation And Reporting
  • Troubleshooting and diagnosis
  • Expense Reporting
  • Multi-Line Phone Systems
  • Continuous Improvement
  • Decision-Making
  • Team Collaboration
  • Contract Administration
  • Mail handling
  • Reporting and documentation
  • Relationship Development
  • Program Leadership
  • Financial Leadership
  • Travel Arrangements
  • Sorting and labeling
  • Personable and Approachable
  • Office Management
  • Work Planning and Prioritization
  • Goal Setting
  • Team Building and Leadership

Accomplishments

  • Impact Awards from: Jeff Synder, Ann De Jarnett, Kristine Coates, Alyssa Highland and Marissa Eggert.
  • Jeff Snyder - Integrity - Sandy has been incredible in her abilities to get work done wile taking on additional work & effort to resolve problems for the Onsite EAP team. I have been profoundly impacted by Sandy calm demeanor in receiving many problems to be resolved & responded; "GLAD TO HELP". SANDY IS ONE IN A MILLION!
  • Ann De Jarnett - Agility - Sandy has worked so hard on doing data entry for files. Getting 26 boxes of files ready for storage! Way to go!
  • Kristine Coates - Inspire a High Performance Culture - Sandy has been excellent in obtaining insurance authorizations quickly for our members. There have been several times when authorizations needed to be modified and she was instrumental in making it happen in the most efficient and quick way. This helps ou members get care in a timely manner and it helped me! She has been so helpful and willing to answer questions since I started here. Thank you, Sandy
  • Alyssa Highland - Partner to Win - Sandy conscientiously approaches her work, considering the requests and expectations of teammates as well as the organization. She actively and creatively problem solves within narrow parameters to meet needs, all while warmly greeting clients and colleagues.
  • Mariss Eggert - Agility & Community - Thanks you so much for all that you do to maintain a "da-to-day" stability for Boeing and its employees as we enter the final leg of our journey together; as we finish out strong in this contract transition. Thank you so much for your diligent efforts with the DFW case transfer process. I value you and your commitment to this team, with your agility to manage the stress of this change process.
  • Kristine Coates - eCard - Sandy, I've really enjoyed working with you and appreciate your kindness ands patience. Thank you for all the questions you have answered and keeping up with the multitude of Authorization requests I kept sending you! I wish you all the best.

References

References available upon request.

Timeline

Administrator Assistant

Beacon Health / Elevance / Carelon
03.2020 - 07.2024

Bookkeeper & Insurance Coordinator

Northshore Youth & Family Services
07.2016 - 05.2019

Office Manager

CBI NW
10.1993 - 06.2016

Office Manager

Dr. Bruce Nixon, DDS
05.1992 - 08.1993

Some College (No Degree) - Nursing

Shoreline Community College
Sandy Martin