VIVIAN HERNANDEZ

Detail-oriented Administrative Assistant with experience supporting the Division of Social Services through efficient office operations and direct program support. Skilled in stocking and processing client applications, case registration, and issuing EBT cards in accordance with state and federal guidelines. Experienced in managing confidential records, assisting with client intake, and collaborating with multidisciplinary teams to ensure timely and accurate service delivery. Proficient in Microsoft Word and Excel, with a strong commitment to accuracy, confidentiality, and compassionate public service.

• As Quality Control technician at SK food group we work with frozen and fresh food which means we test the temperatures of the food as it is one of our critical control points and we collect data whether it is how much weight is going into the product and the presentation of the product we also check the cases to make sure the labeling and the count and presentation of each product is meeting expectation we also do metal detector checks every hour to ensure the product has no foreign material which if we happen to find something wrong with the product we also do a deep investigation to resolve the issue. On our charcuterie side we test the O2 on each of the trays to ensure the trays have enough air in the tray so it doesn’t expire fast we also check the check weigher to ensure the trays are meeting the weight requirements and the temperature checks every hour. I used Teams and word and excel as well to communicate with the team used word to lay out new projects and excel to help keep track of shipments. Do incident reports if someone is injured and work or if there is an issue with the product as foreign material occurs and problem solving finding out how they got injured how foreign material got into the product.