Overview
Work History
Education
Skills
Timeline
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Vivian Llopez

Lusby,MD

Overview

4
4
years of professional experience

Work History

Spanish Teacher

Charles County Board Of Education
08.2023 - Current
  • Facilitate immersive language experiences for students to enhance conversational skills.
  • Evaluate student performance using various assessment tools, providing constructive feedback, and working closely with struggling learners to improve outcomes.
  • Attend department meetings to develop and update course curricula.
  • Speak to students in non-native language to challenge students and introduce students to non-native speaking environments.
  • Conduct foreign language exams to determine fluency and comprehension.
  • Participate in professional development opportunities to stay current on pedagogical trends and enhance teaching skills further.
  • Explain concepts and assignments in both native and non-native languages.
  • Establish strong relationships with parents, keeping them informed of their child''s progress and offering tips for supporting language development at home.
  • Promote a positive classroom environment by fostering open communication between students and addressing any conflicts or concerns promptly.
  • Fostered a respectful classroom atmosphere where all students felt included, comfortable expressing their thoughts, and motivated to participate actively in discussions.
  • Assisted struggling learners with targeted interventions, leading to increased confidence and academic achievement in the subject area.

Appointment Specialist/Cashier

Toyota Of Southern Maryland
01.2023 - 08.2023
  • Greeted customers and addressed their needs
  • Accurately performed financial transactions
  • Handled and restocked inventory
  • Assisted customers with returns, refunds and resolving transactional issues
  • Answered customer questions and concerns on the phone and in-person
  • Scheduled and confirmed appointments
  • Received in-bound calls and initiated out-bound calls to introduce customers to services offered

Jr. Customer Service Representative

JLT Trucking, Inc
05.2022 - 11.2022


  • Answered phones; Data entry and other administrative duties
  • Managed driver check-ins
  • Documented route completion; Ensure all disposal documentation is available and accurate
  • Invoicing and other accounts payable duties
  • Extensive Customer Service interaction
  • Effectively communicated with customers, staff and managers in order to ensure quality control
  • Delivered services to customers in a manner that promotes goodwill

Server/Bartender/Take-Out Server

Longhorn Steakhouse
05.2021 - 05.2022
  • Provided an optimal dining experience by greeting guests, taking orders, serving dishes, and removing dinnerware promptly with a positive attitude
  • Managed orders and conducted financial transactions using the digital Point of Sale system
  • Knowledgeably recommended menu items based on customer needs and preferences, including upselling complimentary dishes and drinks
  • Negotiated and resolved customer concerns
  • Prepared alcoholic beverages while following alcohol license guidelines

Education

General Studies

College of Southern Maryland
Prince Frederick, Upper Marlboro, MD
2022

Skills

  • Excellent in customer service
  • Exceptional organizational and multi-tasking skills
  • Knowledge using Microsoft Word, Outlook, and Excel
  • Experience in Complaint Resolutions
  • Great at working Independently or as a Team Player
  • Intermediate Spanish speaking skills

Timeline

Spanish Teacher

Charles County Board Of Education
08.2023 - Current

Appointment Specialist/Cashier

Toyota Of Southern Maryland
01.2023 - 08.2023

Jr. Customer Service Representative

JLT Trucking, Inc
05.2022 - 11.2022

Server/Bartender/Take-Out Server

Longhorn Steakhouse
05.2021 - 05.2022

General Studies

College of Southern Maryland

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