Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Vivian Metz

Vivian Metz

Kennesaw,GA

Summary

Product Manager with extensive experience at Alkami, specializing in product strategy and feature delivery. Proven ability to lead teams and execute successful product launches while maintaining defect rates below industry standards. Strong communication skills and expertise in agile development enhance product quality and stakeholder satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Product Manager

Alkami
Plano, TX
10.2022 - 07.2025
  • Managed stakeholder expectations effectively throughout the entire product development process.
  • Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
  • Developed comprehensive go-to-market strategies, ensuring successful product launches and brand positioning.
  • Developed product documentation to communicate upcoming features and products to internal teams.
  • Consistently kept the escaped defect rate under the industry average of 15%
  • Prioritized roadmap in order to achieve product goals and metrics.

QA Engineer

Alkami
Plano, TX
10.2020 - 10.2022
  • Contributed to successful product launches through meticulous end-to-end testing of applications.
  • Advanced departmental knowledge-sharing by training new QA Engineers on company-specific testing methodologies and tools.
  • Collaborated with developers to identify and resolve software issues, leading to higher product reliability.
  • Enhanced software quality by developing and implementing comprehensive testing strategies.

Product Management & Implementations

ACH Alert
Ooltewah, TN
02.2018 - 10.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

MBA - International Marketing

Kennesaw State University
Kennesaw, GA
05.2010

BBA - Marketing

Kennesaw State University
Kennesaw, GA
05-2004

Skills

  • Team collaboration
  • Feature delivery
  • Product strategy
  • Timeline oversight
  • Agile development
  • Staff leadership

Certification

  • Certified Scrum Product Owner (CSPO), 2023
  • Project Management Professional (PMP), 2021

Languages

German
Native/ Bilingual

Timeline

Product Manager

Alkami
10.2022 - 07.2025

QA Engineer

Alkami
10.2020 - 10.2022

Product Management & Implementations

ACH Alert
02.2018 - 10.2020

MBA - International Marketing

Kennesaw State University

BBA - Marketing

Kennesaw State University

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