Vivian Ortega
Los Banos,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated and effective candidate experienced in guiding, mentoring and developing high-performing athletes. Well-versed in recording game statistics to rank player performance. Supportive and proactive leader committed to coaching with positive reinforcement and adaptive training techniques.
Overview
7
7
years of professional experience
Work History
Bookkeeping Assistant
Hobby Lobby
01.2021 - Current
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Maintained inventory of office supplies and placed orders.
- Input data into accounting system and maintained integrity of system information to alleviate potential breaches.
- Generated financial reports and summaries for management review.
Associate Department Management
Hobby Lobby
02.2020 - Current
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
- Assembled promotional displays to increase brand awareness and attract customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Alerted customers of department promotions and sales to increase overall departmental sales [Number]%
Front Office Clerk
Merced County Spring Fair
11.2021 - 05.2022
- Responded to inquiries from callers seeking information.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Reviewed and updated customer information in database for accuracy.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Clerk
Los Banos Car Wash
10.2018 - 01.2021
- Interacted with customers by phone, email, or in-person to provide information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Assisted with onboarding of new employees.
- Purchased and maintained office supplies.
Junior Assistant Coach
Los Banos Tiger Sharks
05.2016 - 07.2016
- Developed strong relationship with players to assist in reaching goals, build trust and rapport.
- Observed athletes during practice and game situations to assess performance and provide tips for improvement.
- Collaborated with head coach to develop and maintain team schedule and practices to enhance preparedness.
- Promoted good sportsmanship with competing teams on- and off-field.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
Education
Associate of Science - Kinesiology
Merced College
Merced, CA12.2023
High School Diploma -
Los Banos High School
Los Banos, CA06.2019
Skills
- Calculator Usage
- Bookkeeping Procedures
- Active Listening
- Cash Deposits and Receipts
- Closing Procedures
- Critical Thinking
- Team Motivation
- Athlete Support
- Safety Understanding
- Cash Handling
- Practice Management
- Sportsmanship Promotion
Languages
Spanish
Professional Working
Portuguese
Elementary
Timeline
Front Office Clerk
Merced County Spring Fair
11.2021 - 05.2022
Bookkeeping Assistant
Hobby Lobby
01.2021 - Current
Associate Department Management
Hobby Lobby
02.2020 - Current
Clerk
Los Banos Car Wash
10.2018 - 01.2021
Junior Assistant Coach
Los Banos Tiger Sharks
05.2016 - 07.2016
Associate of Science - Kinesiology
Merced College
High School Diploma -
Los Banos High School
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