Vivian Payne
Richland Center,Richland
Summary
Versatile and results-oriented professional with experience at Toys"R"Us, adept in enhancing team productivity and customer satisfaction. Skilled in sanitation regulations and exceptional problem-solving, I excel in creating efficient workflows and fostering team collaboration. Proven track record of improving operational outcomes through strategic leadership and effective communication. Efficient Sanitation Technician with strong history of maintaining strict cleaning and sanitation standards. Upholding daily, weekly, and monthly equipment processing schedules to minimize contamination and infection risks. Devoted to safety and successful at completing orderly, high-quality work.
Overview
13
13
years of professional experience
Work History
Sanitation Worker
West Point Dairy-AlCam
Richland Center, WI
02.2024 - Current
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
- Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
- Collected, sorted, and disposed of garbage and recycling from production work areas.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Maintained detailed records of all sanitation activities for billing and tracking purposes
Cashier
On The Way Gas Station
Rockford, IL
07.2018 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Supervisor
Toys"R"Us
Rockford, IL
11.2011 - 02.2016
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Education
GED -
Booker T. Washington Center
524 Kent Street Rockford, Il. 6110212.2007
Skills
- Sanitation Regulations
- Chemical Handling
- Hazardous Materials Handling
- Industrial Cleaning
- Heavy Lifting
- Safety Monitoring
- Confined Space Entry
- Production Support
- Facility housekeeping
- Floor sanitizing
- Garbage removal
- Equipment sanitizing
- Machine breakdown
- Problem-Solving
- Decision-Making
- Adaptable and Flexible
- Reliable and Dependable
- Relationship Building
- Issue Resolution
- Basic Mathematics
- Workload Management
- Customer Service
Timeline
Sanitation Worker
West Point Dairy-AlCam
02.2024 - Current
Cashier
On The Way Gas Station
07.2018 - 10.2023
Supervisor
Toys"R"Us
11.2011 - 02.2016
GED -
Booker T. Washington Center