Vivian Phillips
Conway,AR
Summary
Developed communication skills in fast-paced, collaborative environment. Skilled in crafting clear and engaging messages and managing digital content. Seeking to transition into new field, leveraging strong interpersonal and organizational abilities.
Energetic and adaptable with talent for clear and compelling communication. Possesses deep understanding of effective communication strategies and proficiency in digital content creation. Capable of driving engagement and fostering positive relationships through impactful messaging.
Overview
2
2
years of professional experience
Work History
Communication Coordinator (Summers Only)
Pave Connect
05.2023 - 08.2024
- Enhanced brand awareness by developing and executing strategic communication plans.
- Assisted in budget management for communications projects, ensuring cost-effective allocation of resources across initiatives.
- Conducted thorough market research to inform communication strategies and target audience segmentation.
- Delivered compelling presentations at conferences showcasing organizational successes and thought leadership in the industry.
- Established comprehensive metrics tracking systems to monitor success of various communication activities towards achieving overall objectives.
- Evaluated program effectiveness to determine return on investment.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Waitress
Lady Birds Cafe
05.2022 - 08.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Processed orders and sent to kitchen employees for preparation.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
High School Diploma -
University of Central AR
Conway05-2023
Skills
- Crisis management
- Multimedia storytelling
- Photography
- Marketing communications
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Excellent communication
- Team collaboration
- Phone and email etiquette
Timeline
Communication Coordinator (Summers Only)
Pave Connect
05.2023 - 08.2024
Waitress
Lady Birds Cafe
05.2022 - 08.2022
High School Diploma -
University of Central AR
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