Summary
Overview
Work History
Education
Skills
Certification
Timeline
RegisteredNurse

Vivian Roldan

Caretaker
Millville,NJ

Summary

I am seeking employment for a professional position that will help me develop as a Care Taker and allow me the opportunity to truly make a difference in the population that I serve. One of my few best qualities is that I have a strong capability to connect with patients, work collaboratively with health care team members at all levels and stay up to date with all current standards and best practices. Professional and clear communicator when instructing and assisting patients as well as when reporting information to supervisors.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Phlebotomist/Medical Receptionist

Southern Oncology Hematology Associates
01.2021 - Current
  • Provide excellent customer service to patients by providing information, services and assistance. - Preparing patient for blood draw by verifying Patient information and labeling blood samples properly - Following all health and safety protocols and procedures to maintain sanitized work area - Working collaboratively with Physicians and nurses following their directions at all times - Verify insurance information and collect necessary payments - Assist with medical administrative tasks such as: faxing, importing and scanning documents - Answer phone calls and schedule appointments - Follow HIPAA guidelines to ensure patient confidentiality

Linkage to care specialist/ HIV Testing Counselor

Complete Care Network
01.2014 - 01.2020
  • Provided excellent customer service to patients by providing information, services and assistance. - Collaborated with the HIV team as one component of coordinated care for patients - Engaged and referred HIV positive patients to prevention services - Made referrals to HIV medical care and appropriate supportive services as needed - Provided a bridge between HIV positive patients and medical care - Maintained accurate and up to date documentation on HIV positive patients - Participated in community health fairs and other community events as requested - Linked 100% of all newly diagnosed, re-engaged & incarcerated individuals. - Developed and implemented an annual HIV testing event for the Cumberland County Community. - Met with state grant numbers, which included testing HIV+ partners. - Engaged with Patients and sympathies with them without any stigma - Initiated and developed and implemented an educational program based around individuals whom are incarcerated in Cumberland County in which I provide education on any chronic conditions they may have, and Linkage to care

Medical Assistant

01.2003 - 01.2014
  • Provided excellent customer service to patients by providing information, services and assistance. - Verified patient information by interviewing patients, recording medical history, confirming purpose of visit. - Performed preliminary physical tests such as: taking blood pressure, temperature, height, and weight. - Prepared patients for examinations and procedures - Disinfected and equipped exam rooms with appropriate supplies

Education

Phlebotomist

Medical 2
Philadelphia, PA
12-2021

Skills

  • Good listener and communicator
  • Speak Spanish
  • Paperwork Processing
  • Patient Support
  • Patient Care
  • HIPAA
  • Medical Records Management
  • Sanitation and Sterilization

Certification

HIV Basic Facts, New Jersey Dept of Health and Senior Services

Certificates of completion: Hepatitis, HIV infection and AIDS, Tuberculosis, Gonorrhea, Chlamydia,Syphilis

Centers for disease control and prevention

  • Certified Phlebotomist, Medical 2 - 3 years
  • Certificate of Home Health Aide Training - less than 1 year

Timeline

Phlebotomist/Medical Receptionist

Southern Oncology Hematology Associates
01.2021 - Current

Linkage to care specialist/ HIV Testing Counselor

Complete Care Network
01.2014 - 01.2020

Medical Assistant

01.2003 - 01.2014

Phlebotomist

Medical 2

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