Vivian Souvannavanh

Core Responsibilities

• Operate table games such as blackjack, poker, baccarat, roulette, and others according to casino rules and regulations.
• Deal cards, spin wheels, or manage dice depending on the game.
• Announce game outcomes clearly and confidently to players.
• Calculate and pay out winnings accurately while collecting losing bets.
• Exchange money for chips and handle buy-ins securely.
• Verify chip and cash transactions to prevent errors or fraud.

Customer Interaction

• Provide excellent customer service by being polite, professional, and attentive.
• Explain rules and answer questions for new or unfamiliar players without slowing down the game.
• Maintain a friendly, welcoming table atmosphere while keeping games moving efficiently.

Compliance & Security

• Follow all gaming laws and regulations set by the state and casino.
• Monitor player behavior for cheating, card counting, or rule violations.
• Report suspicious activity immediately to floor supervisors or security.
• Adhere to casino policies regarding dress code, conduct, and responsible gaming.

Game Management

• Keep the pace of the game steady to maximize table efficiency.
• Track bets and payouts quickly and accurately to avoid mistakes.
• Enforce table limits and rules consistently and fairly.
• Control the game environment by ensuring chips, cards, and other equipment are handled properly.

Other Duties

• Assist with table openings/closings by preparing chips, cards, or other materials.
• Participate in training to stay updated on new games or rule changes.
• Maintain professionalism even in high-pressure situations with difficult players.

Core Responsibilities

• Operate table games such as blackjack, poker, baccarat, roulette, and others according to casino rules and regulations.
• Deal cards, spin wheels, or manage dice depending on the game.
• Announce game outcomes clearly and confidently to players.
• Calculate and pay out winnings accurately while collecting losing bets.
• Exchange money for chips and handle buy-ins securely.
• Verify chip and cash transactions to prevent errors or fraud.

Customer Interaction

• Provide excellent customer service by being polite, professional, and attentive.
• Explain rules and answer questions for new or unfamiliar players without slowing down the game.
• Maintain a friendly, welcoming table atmosphere while keeping games moving efficiently.

Compliance & Security

• Follow all gaming laws and regulations set by the state and casino.
• Monitor player behavior for cheating, card counting, or rule violations.
• Report suspicious activity immediately to floor supervisors or security.
• Adhere to casino policies regarding dress code, conduct, and responsible gaming.

Game Management

• Keep the pace of the game steady to maximize table efficiency.
• Track bets and payouts quickly and accurately to avoid mistakes.
• Enforce table limits and rules consistently and fairly.
• Control the game environment by ensuring chips, cards, and other equipment are handled properly.

Other Duties

• Assist with table openings/closings by preparing chips, cards, or other materials.
• Participate in training to stay updated on new games or rule changes.
• Maintain professionalism even in high-pressure situations with difficult players.

Core Responsibilities

• Operate table games such as blackjack, poker, baccarat, roulette, and others according to casino rules and regulations.
• Deal cards, spin wheels, or manage dice depending on the game.
• Announce game outcomes clearly and confidently to players.
• Calculate and pay out winnings accurately while collecting losing bets.
• Exchange money for chips and handle buy-ins securely.
• Verify chip and cash transactions to prevent errors or fraud.

Customer Interaction

• Provide excellent customer service by being polite, professional, and attentive.
• Explain rules and answer questions for new or unfamiliar players without slowing down the game.
• Maintain a friendly, welcoming table atmosphere while keeping games moving efficiently.

Compliance & Security

• Follow all gaming laws and regulations set by the state and casino.
• Monitor player behavior for cheating, card counting, or rule violations.
• Report suspicious activity immediately to floor supervisors or security.
• Adhere to casino policies regarding dress code, conduct, and responsible gaming.

Game Management

• Keep the pace of the game steady to maximize table efficiency.
• Track bets and payouts quickly and accurately to avoid mistakes.
• Enforce table limits and rules consistently and fairly.
• Control the game environment by ensuring chips, cards, and other equipment are handled properly.

Other Duties

• Assist with table openings/closings by preparing chips, cards, or other materials.
• Participate in training to stay updated on new games or rule changes.
• Maintain professionalism even in high-pressure situations with difficult players.