Vivian Valencia
Fontana,CA
Summary
Offering strong interpersonal skills and willingness to learn and develop in customer-focused environment. Delivers ability to quickly understand and apply new concepts, ensuring smooth and accurate transaction processing. Ready to use and develop communication and problem-solving skills in BLU Educational Foundation external summer Internship role.
Overview
2
2
years of professional experience
Work History
Customer service/cashier
Juice it up
09.2024 - Current
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
- Trained new cashiers on operational procedures and customer service standards.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
Education
Bachelor of Art - Business Administration
Cal State University Fullerton
Skills
- Effective communication
- Attention to detail
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Conflict resolution
Languages
Spanish
Full Professional
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer service/cashier
Juice it up
09.2024 - Current
Bachelor of Art - Business Administration
Cal State University Fullerton