Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Vivian Valentin

Venice,FL

Summary

Proactive Hospitality Specialist with in-depth understanding of operational practices and logistics coordination. Proficient in day-to-day operations, catering and event preparations. Successful record of managing budgets, controlling inventory and motivating team members to boost productivity.

Overview

4
4
years of professional experience

Work History

Hospitality Worker

The Grand Bohemian Hotel
Orlando, FL
01.2021 - 05.2022
  • Cultivated and maintained warm relationships with all guests and employees.
  • Increased sales significantly by upselling higher end products.
  • Requested feedback from customers, solved problems, provided additional items and checked in throughout their experience.

Trainer/Manager/Server/Bartender

The Hangry Bison
Winter Park, FL
01.2020 - 01.2021
  • Fostered a positive, family style work environment.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Trained new team members on restaurant procedures, performance strategies, and menu items.
  • Educated waiters on on memorization strategies and hot to convey information in a positive and upbeat manner.

Teller

TD Bank
Deltona, FL
01.2019 - 01.2021
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Processed customer transactions promptly, minimizing wait times.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.

Education

Cosmetology

Hollywood Institute of Beauty Careers
Cassleberry, FL
02.2018

Psychology

Seminole State College of Florida
Sanford, FL
01.2017

Skills

  • Strong work ethic
  • Team Building
  • Problem solving
  • Attention to detail
  • Adaptable
  • Organized
  • Publicity appearances
  • POS Transactions

Accomplishments

Early childhood

  • Collaborated with team in a patient, friendly and passionate manner
  • Observant spirit
  • Ability to establish and enforce rules according to policies and procedures.
  • Understanding diversity.
  • Supervisory skills.

Hands On Orlando

  • Facilitated food for the needy and local residents, provided companionship and entertainment for the elder.

Timeline

Hospitality Worker

The Grand Bohemian Hotel
01.2021 - 05.2022

Trainer/Manager/Server/Bartender

The Hangry Bison
01.2020 - 01.2021

Teller

TD Bank
01.2019 - 01.2021

Cosmetology

Hollywood Institute of Beauty Careers

Psychology

Seminole State College of Florida
Vivian Valentin