Summary
Overview
Work History
Education
Skills
Timeline
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Vivian Valentine

Philadelphia,PA

Summary

Diligent professional with a proven track record in team leadership and customer service; Skilled in staff training and inventory management, I excel in enhancing the efficiency of day to day operations and fostering a positive, people forward, work environment.

Overview

9
9
years of professional experience

Work History

Field Canvasser

WHYY Public TV and Radio
07.2025 - 01.2026
  • Conducted in-person outreach to engage community members and raise awareness of initiatives.
  • Assisted with data collection and entry for tracking outreach efforts and community feedback.

Assistant Manager

Insomnia Cookies
04.2023 - 07.2024
  • Assisted in managing daily operations and ensuring every team member is available as scheduled.
  • Implemented training programs for new staff to enhance customer service skills.
  • Collaborated with upper management to maintain inventory accuracy and stock levels.
  • Monitored product quality and adherence to food safety standards consistently.

Shift Supervisor

Whatabuger
08.2021 - 07.2023
  • Supervised daily operations.
  • Trained and mentored team members on best practices and customer service standards.
  • Monitored inventory levels and coordinated restocking to minimize shortages.

Shift Leader

MOD Pizza
08.2020 - 08.2021
  • Supervised daily operations, ensuring team adherence to quality standards and service excellence.
  • Trained and monitored new staff.
  • Coordinated shift schedules to optimize workforce efficiency.

Barista/Cashier

Sweet Land
04.2017 - 04.2019
  • Preparing espresso and tea drinks in a timely manner.
  • Operating point-of-sale system
  • Maintaining cleanliness and organization of work area.

Education

High School Diploma -

Atascocita High School
Houston, TX

Skills

  • Team Leadership
  • Quick-learning
  • Communication
  • Customer service
  • Money handling
  • Decision-making
  • Staff training and development
  • Inventory Management
  • Sales experience

Timeline

Field Canvasser

WHYY Public TV and Radio
07.2025 - 01.2026

Assistant Manager

Insomnia Cookies
04.2023 - 07.2024

Shift Supervisor

Whatabuger
08.2021 - 07.2023

Shift Leader

MOD Pizza
08.2020 - 08.2021

Barista/Cashier

Sweet Land
04.2017 - 04.2019

High School Diploma -

Atascocita High School