Vivian Valenzuela
Kroger
Lagrange,Kentucky
5
years of professional experience
Dedicated customer service professional with strong skills in active listening, verbal communication, and problem-solving. Excels in fast-paced environments, ensuring positive experiences and efficient operations.
Adaptable and self-motivated individual with experience in customer service and patient care. Demonstrates effective teamwork and collaboration, along with a proven ability to thrive in high-pressure situations. Committed to enhancing service quality and operational efficiency.
Work History
Pick Up Lead
11 Months- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
Front End Associate
2 Years 10 Months- Assisted customers in locating products and resolving inquiries to enhance shopping experience.
- Maintained cleanliness and organization of sales floor, contributing to a welcoming environment.
- Developed skills in customer service, focusing on effective communication and problem resolution.
- Directed team activities and managed floor operations during supervisor absences to uphold productivity standards.
PCA Intern
7 Months- Monitored vital signs and reported changes to healthcare providers promptly.
- Assisted nursing staff with patient care tasks, ensuring comfort and safety.
- Assessed patient needs and designed daily activities to support mobility enhancement and independence.
- Adapted quickly to changing patient needs, demonstrating flexibility in high-pressure situations.
- Participated in ongoing training opportunities to stay current on best practices within the field of patient care.
Server
9 Months- Delivered exceptional customer service to enhance resident dining experiences.
- Collaborated with kitchen staff to synchronize meal service and address resident needs.
- Assisted in meal preparation and ensured adherence to dietary restrictions.
- Maintained cleanliness and organization of dining area for optimal efficiency.
Education
No Degree - Undergraduate Buisness
High School Diploma
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Multitasking
Active listening
Verbal communication
Timeline
Pick Up Lead
Kroger
09.2025 - CurrentRead More
Front End Associate
Kroger
11.2022 - 09.2025Read More
PCA Intern
Norton Brownsboro Hospital
08.2022 - 03.2023Read More
Server
Magnolia Springs Louisville Senior Living
10.2021 - 07.2022Read More
University of Kentucky
No Degree from Undergraduate Buisness
Read More
South Oldham Highscool
High School Diploma
Read More