Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vivian Vasquez

Laredo,TX

Summary

Results-driven professional in retail sales with a strong track record of high productivity and efficient task completion. Adept at customer service, inventory management, and sales strategy development. Demonstrates excellent communication, problem-solving, and adaptability skills to ensure exceptional customer experiences and foster team collaboration.

Overview

7
7
years of professional experience

Work History

Motor Clothes Sales Associate

Harley Davidson Motor
Laredo, TX
04.2023 - Current
  • Collaborated with management team to develop effective strategies for increasing sales volume.
  • Tracked shipment deliveries and updated customer orders accordingly.
  • Maintained store inventory, restocking shelves as needed.
  • Provided detailed product knowledge to customers.
  • Participated in weekly staff meetings to discuss performance goals and objectives.
  • Promoted new products to existing customers through email campaigns and social media posts.
  • Resolved customer complaints efficiently and professionally.
  • Assisted customers in selecting items based on their individual needs and preferences.

Sales Associate

Hennes & Mauritz
Laredo, TX
03.2019 - 04.2023
  • Educated clients on current promotional offers and products utilizing persuasive selling tactics while signing up customers for rewards.

Part Time Manager

Converse
Laredo, TX
05.2021 - 01.2023
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Managed and motivated employees to be productive and engaged in work.
  • Onboarded new employees with training and new hire documentation.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Provided the best environment to help out customers' specific needs.
  • Cross trained existing employees to maximize team agility and performance.
  • Improved marketing to attract new customers and promote business.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Visual Associate

Forever 21
Laredo, TX
03.2017 - 04.2019
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.
  • Worked on floor sets
  • Proposed new ideas and concepts to enhance merchandise displays
  • Created visual displays with management to highlight new and featured products.
  • Customer service focused
  • Flexed when needed cashiers, fitting room, and sales floor
  • POS systems knowledgeable

Education

High School Diploma -

United South High School
Laredo, TX
06-2016

Skills

  • Upselling strategies
  • POS System Operation
  • Brand Awareness
  • Fashion trends
  • Stock replenishment
  • Store maintenance
  • Bilingual
  • Time management
  • Motivational Leadership
  • Rewards Programs
  • Promotional Sales events

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Motor Clothes Sales Associate

Harley Davidson Motor
04.2023 - Current

Part Time Manager

Converse
05.2021 - 01.2023

Sales Associate

Hennes & Mauritz
03.2019 - 04.2023

Visual Associate

Forever 21
03.2017 - 04.2019

High School Diploma -

United South High School
Vivian Vasquez