Vivian Villanueva
Rutherford,NJ
Summary
Dedicated Sales Representative with extensive track record in demanding sales and account management environments. Bilingual, strong presenter, communicator, and problem solver able to work effectively and productively with diverse customers and individual needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Representative
Crust Foods LLC
Long Island City, NY
02.2023 - 12.2023
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Researched competitors' products, prices, and sales techniques.
- Identified opportunities for cross-selling additional products and services.
- Managed inventory levels by ordering sufficient stock for each account.
- Answered inquiries from prospective customers regarding features of products and services offered.
Lottery Sales Representative
North Star New Jersey
Cranbury, New Jersey
08.2019 - 11.2022
- Create successful strategies to develop and expand customer sales
- Develop sales technique for retailers to upsell products
- Grows sales at existing lottery retailers by selling new products/promotions
- Visits retailers on a regular bi-weekly schedule to ensure a consistent and professional presence at every lottery retailer
- Manages instant ticket inventory to maximize sales in specific retail locations
- Makes recommendations or takes action that will result in optimizing lottery product sales
- Tracks and maintains adequate inventory levels of the instant ticket product at assigned retailer
- Perform retailer terminations and change of ownerships
- Demonstrates the advantages of proper placement of lottery products and point of sales materials and equipment
- Assists with completing special projects directed by Lottery Commission.
Sales Representative / Dental Assistant
Smile Direct Club
Morristown
10.2018 - 08.2019
- Delivering a '5-Star' experience, while engaging with our customers forming a genuine connection so they are excited about their journey to a more confident smile
- Developed key customer relationships to increase sales
- Coached the team to exceed customer experience and company sales goals.
Associate Banker
TD Bank
Garfield
09.2017 - 10.2018
- Promoted and sold banking products and financial services
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products
- Adhered to financial services security and audit procedures.
Marketing / Liaison
Diamond Braces
Dover
06.2015 - 09.2017
- Promoted business relations with dental offices and potential clients
- Produced marketing collateral for use with prospective clients and designed brochures and presentations highlighting product features
- Monitored social media trends and best practices to drive continuous improvement.
Education
BBA - International Business Management
Montclair State University
Montclair, NJ06-2022
Certification - Registered Dental Assistant
Fortis Institute
Wayne, NJ06.2015
Skills
- Customer Service Skills
- Fluent in Spanish
- Teamwork & Leadership
- Well Organized & Quick Learner
- Excellent attention to detail
- Marketing materials
- Inside and outside sales
- Product and service knowledge
- Promotional planning
- Negotiation Tactics
- On-site product demonstrations
- Territory Sales
Certification
- New Jersey, Notary Public License
Languages
Spanish
Native/ Bilingual
Timeline
Sales Representative
Crust Foods LLC
02.2023 - 12.2023
Lottery Sales Representative
North Star New Jersey
08.2019 - 11.2022
Sales Representative / Dental Assistant
Smile Direct Club
10.2018 - 08.2019
Associate Banker
TD Bank
09.2017 - 10.2018
Marketing / Liaison
Diamond Braces
06.2015 - 09.2017
BBA - International Business Management
Montclair State University
Certification - Registered Dental Assistant
Fortis Institute