Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Vivian Zou

Columbus,OH

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience, with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Majoring Food Business Management in the Ohio State University as a freshman. Highly organized, proactive and punctual. Works well within team settings. Offering quick learning ability and careful and responsible. Conversation skills in English, Chinese, and mandarin.

Overview

1
1
year of professional experience

Work History

Kitchen Steward

Traditions at Scott, The Ohio State University
Columbus, OH
01.2024 - Current
  • Cleaned and sanitized all kitchen surfaces, equipment and utensils.
  • Delivered clean dishes, glassware, tableware, cooking utensils, linens and other items to the service areas as needed.
  • Swept and mopped floors in the kitchen area.
  • Operated dishwashing machine to wash dishes, glasses, silverware and pots and pans.
  • Assisted cooks with basic tasks such as chopping vegetables or preparing salads.
  • Emptied garbage cans throughout the kitchen area.
  • Disposed of waste material in accordance with established procedures.
  • Polished silverware using a buffing machine or cloths as necessary.
  • Assisted chefs in loading and unloading supplies from delivery trucks when needed.
  • Transported dirty dishes from dining room to dishwashing area for cleaning.
  • Stored clean dishes, glassware and flatware in appropriate places after washing them.
  • Restocked workstations with necessary supplies throughout shift hours.
  • Followed health safety guidelines while performing duties within the kitchen environment.

Cashier

Traditions At Kennedy At The Ohio State University
Columbus, OH
09.2023 - 01.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Education

High School Diploma -

Joseph A. Craig High School
Janesville
06-2023

Skills

  • Dishwasher Operation
  • Commercial Dishwashers
  • Waste Management And Recycling
  • Food Handling Safety
  • Cash Handling
  • Flexible Schedule
  • Guest Services
  • Catering Oversight
  • Customer Inquiries

Affiliations

  • Food Business Club

Actively participate in the Food Business Club, collaborating with peers and faculty members to explore various aspects of the food industry, including supply chain management, marketing strategies, and sustainability practices. Engage in discussions and attend workshops to broaden knowledge and network with industry professionals.

  • English Composition Program

Engage in the university's Language Exchange Program, facilitating cultural understanding and language proficiency among peers. Lead conversational sessions in English, Chinese, and Mandarin, fostering an inclusive environment for language learners and promoting cross-cultural communication

  • Compost Volunteer

Contribute to sustainability efforts on campus by volunteering for the university's compost program. Assist in collecting organic waste from designated areas, sorting materials, and maintaining compost bins. Educate fellow students and staff about the importance of composting and its environmental benefits, fostering a culture of sustainability within the university community.

Languages

mandarin
Native/ Bilingual

Timeline

Kitchen Steward

Traditions at Scott, The Ohio State University
01.2024 - Current

Cashier

Traditions At Kennedy At The Ohio State University
09.2023 - 01.2024

High School Diploma -

Joseph A. Craig High School
Vivian Zou