Viviana Carpio

• OUTBOUND DECANT
• Retrieving boxes from conveyors, Counting the items in the box, Keying in the count on a computer, and Placing the items in a tote.
• Use scanners to read bar codes on products
• Ensure product meets quality requirements
• Maintained high levels of cleanliness and organization within the decant area, promoting efficiency while adhering to industry best practices for workplace safety.
• Keep production numbers above what is required.
• OUTBOUND RC SORT
• Ensured compliance with safety regulations during the sorting process, minimizing workplace accidents and injuries.
• Participated in continuous improvement initiatives aimed at optimizing the overall efficiency of the sorting department.
• Reduced error rates in the sorting process by conducting regular quality checks and providing timely feedback to team members.
• Communicated progress updates regularly to supervisors, keeping them informed about any potential issues or delays that might impact overall project timelines.
• Developed strong interpersonal relationships within the team, fostering a collaborative work environment conducive to high performance levels.
• INBOUND PREP & DOCK/ VENDOR RECEIVE
• Receive and Prepare FBA inventory for storage and shipment within Amazon's fulfillment network such as the use of poly or bubble bags, packaging, labeling
• Scan and put the products into different totes making sure that it has the correct weight and place them on the conveyors.
• Improved warehouse efficiency by organizing and maintaining a clean, safe work environment.
• Operated pallet jacks and material moving equipment to receive and transport items.
• Loaded, unloaded and moved material to and from storage and production areas.
• Wrapped pallets in shrink wrap prior to loading.
• INBOUND/OUTBOUND AND NPC PROBLEM SOLVER
• Identified trends in inbound/ outbound issues, collaborating with the team to develop proactive strategies for addressing recurring problems.
• Conducted thorough research on complex issues before proposing solutions, ensuring accuracy in the information provided.
• Collaborated with cross-functional teams to identify, analyze, and resolve complex issues impacting business performance.
• Utilized problem-solving skills to reduce or eliminate company expenses.
• Troubleshoot and resolve problems that an associate encounters with inventory included printing ASIN labels, damage out products, add expiration dates, find Purchase Orders for items.
• Create tickets for all kind of situations.
• Create pallets and process NON-CONVEYABLE items using the respective tools
• Find solutions and create pallets for all boxes that have all kind of problems so the AA's can process them.
• Collaborated with team members to share best practices and improve overall service quality.
• Researched and extracted data to complete tasks.
• Analyzed and understood situation to develop action plan.
• Defined problems to make decisions and moved forward to support quick resolution.
• Cross-trained and provided backup support for organizational leadership.
• Receive the appropriate training to work with different tools that Amazon provides such as

Sideline

Direct Jackpot

Carton PrEditor

Move Items

FC Research

Edit Items

Sort Center

Unified Portal

ISS Kiosk

Routing Tool, etc

Departments in which i have supported:

• Jackpot North/South
• Waterspider
• ISS
• Inbound Dock

• Verified labels for appropriate order numbers and item specifications
• Assembled cartons, crates and containers to prepare for shipping
• Accomplished production goals by working with speed and accuracy
• Obtained, moved and sorted products and materials
• Assembled customer orders from stock and packed items in boxes
• Leveraged strong communication skills to collaborate effectively with supervisors and colleagues on achieving common goals.
• Reduced waste by implementing proper packaging techniques and minimizing damages to products during transit.
• Inspected items for defects and damage.

• Operated cash register or POS system to receive payment by cash, check and credit card
• Accepted cash and credit card payments, issued receipts and provided change
• Answered customer questions and provided store information
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity
• Trained new team members in cash register operation, stock procedures and customer services
• Scanned merchandise using point-of-sale system for accurate purchase totals
• Tracked company inventories, moved excess stock and arranged products to improve sales
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

• Responsibly watched children while parents were out
• Monitored children's safety and well-being to prevent accidents and falls
• Cared for children of various ages and assisted with feeding, dressing and daily activities
• Enforced rules to teach good manners and maintain safe environment
• Helped complete homework, school projects and chores
• Organized various activities, games, crafts and outings to keep children entertained