Viviana Coria-Mendoza
Lynnwood,WA
Summary
Dynamic professional with a proven track record in customer service and front office management, notably at Healthpoint. Excelled in creating seamless guest experiences and fostering team collaboration. Skilled in problem-solving and effective communication, significantly enhancing office efficiency and customer satisfaction.
Overview
4
4
years of professional experience
1
1
Language
Work History
Front Desk Reception
Healthpoint
04.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Trained new team members on company procedures, customer service and issue resolution.
Retail Sales Associate Cashier
Marshalls
10.2021 - 03.2022
- Assisted customers by answering questions and fulfilling requests.
- Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
Sales Associate
Sherwin-Williams Paint Store
06.2020 - 10.2021
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Lynnwood High School
Bothell, WA 05.2001 -
Skills
- Customer Service
- Front Office Management
- Time Management
- Office Organization
- Problem-solving skills
- Verbal and written communication
- Issue handling
- Team Collaboration
Timeline
Front Desk Reception
Healthpoint
04.2022 - Current
Retail Sales Associate Cashier
Marshalls
10.2021 - 03.2022
Sales Associate
Sherwin-Williams Paint Store
06.2020 - 10.2021
High School Diploma -
Lynnwood High School
05.2001 -
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