Viviana Gonzalez
Mesa,AZ
Summary
Experienced with creating positive experiences by efficiently handling customer requests and orders. Utilizes effective communication and teamwork to ensure smooth operations. Track record of maintaining clean and organized workspace, contributing to inviting environment. Quick to adapt to anything giving my way, i look forward to navigating your hiring process, so i can hopefully explain in more detail how my abilities and skills can fit in with your company.
Overview
9
9
years of professional experience
Work History
Restaurant Associate
IN N OUT BURGER INC.
03.2018 - 01.2023
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Counted cash drawer before shift and balanced at end of shift to reconcile sales.
- Increased repeat customer rate with exceptional service and attention to detail.
- Provided support during peak hours, effectively managing
- Increased repeat business through friendly interactions with customers and remembering their preferences.
- Maintained a clean and inviting dining area, enhancing the overall guest experience.
Babysitter
Mesa, AZ
04.2014 - 11.2018
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Education
GED -
Maricopa Community Colleges, Mesa Community College
02-2021
Skills
- Strong multitasking
- Customer service
- Customer service focus
- Team player attitude
- Adaptability to change
- Teamwork
- Cleaning
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Associate
03.2018 - 01.2023
Babysitter
04.2014 - 11.2018
GED -
Maricopa Community Colleges, Mesa Community College