Viviana Guzman
Austin,TX
Summary
I have a diverse professional background in patient coordination, household management, childcare, and community service. My experience includes roles as a Patient Coordinator in a private medical office, House Manager/Personal Assistant, Volunteer Dog Foster at the City Of San Marcos Regional Animal Shelter, and Family Nanny for multiple families in the Austin area. Throughout these roles, I have developed strong communication, organizational, and multitasking skills while working in fast-paced, people-focused environments. I am experienced in managing schedules, coordinating daily operations, maintaining professionalism and confidentiality, and building positive relationships with clients, patients, and families.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Assistant / House Manager
Austin, TX
01.2026 - 05.2026
- Supported daily household management and personal scheduling
- Coordinated calendars, errands, and household-related tasks
- Provided childcare support for four children when needed
- Assisted with transportation, activities, and daily routines
- Maintained organized records, schedules, and household operations
- Helped manage a busy household environment with strong multitasking skills
Patient Relations Coordinator
West Houston Plastic Surgery
Houston, TX
08.2024 - 01.2025
- Assisted patients with questions before and after procedures
- Scheduled consultations and maintained provider calendars
- Coordinated patient follow-up communication
- Helped create a positive patient experience in the office
- Managed administrative tasks and office documentation
3 Different Families
Family Nanny
Austin, TX
08.2022 - 05.2024
- Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
- Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage selfregulation.
- Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
Volunteer Relations Coordinator and Dog Foster
City Of San Marcos Regional Animal Shelter
San Marcos, TX
01.2023 - 01.2024
- Supported public relations efforts by representing the organization at various community events, building positive relationships with potential supporters.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Provided temporary care for dogs awaiting permanent adoption to include a loving home environment.
Clinical Administration Intern
West Houston Plastic Surgery
Houston, TX
05.2023 - 08.2023
- Coordinated scheduling and calendar management for team meetings and events.
- Supported daily administrative tasks, ensuring smooth office operations.
- Assisted in organizing and maintaining office documents for efficient retrieval.
- Managed inventory of office supplies, ensuring consistent availability of necessary items for daily operations.
Teacher
Wonderland School - After School Program
San Marcos, TX
08.2021 - 12.2021
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Education
Bachelor of Science - Health Sciences
Texas State University
San Marcos, TX05.2024
Skills
- Results Focused
- Problem-solving skills
- Creative Thinking
- Sales Process
- Growth Mindset
Certification
Excel 2019 Associate certification
Languages
Spanish
Full Professional
Timeline
Personal Assistant / House Manager
01.2026 - 05.2026
Patient Relations Coordinator
West Houston Plastic Surgery
08.2024 - 01.2025
Clinical Administration Intern
West Houston Plastic Surgery
05.2023 - 08.2023
Volunteer Relations Coordinator and Dog Foster
City Of San Marcos Regional Animal Shelter
01.2023 - 01.2024
3 Different Families
Family Nanny
08.2022 - 05.2024
Teacher
Wonderland School - After School Program
08.2021 - 12.2021
Bachelor of Science - Health Sciences
Texas State University