VIVIANA MONCADA
Summary
Dynamic professional with a proven track record at Stater Bros, excelling in customer service and food safety. Expertise in employee training and effective communication enhances team performance and maintains high-quality standards. Attention to detail and strong problem-solving abilities drive successful outcomes in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Deli Clerk
Stater Bros
Menifee
09.2024 - Current
- Providing excellent customer service while preparing deli meats and cheeses for orders
- Maintaining cleanliness and organization of deli display cases
- Following health and safety regulations to maintain food quality standards
- Assisting with training of new employees
Salesperson
Sunrun
01.2024 - 08.2025
- Door-to-door sales canvassing for self-generated sales
- Communicating and setting proper expectations with customers
- Self-educating and staying up-to-date with solar
Childcare Provider
Gina Stiles
05.2022 - 07.2023
- Maintaining a clean and safe area for children inside the home
- Developing schedules and routines for activity, rest, and playtime
- Preparing daily meals and snacks
- Helping children keep good hygiene and assisting with potty training
- Introducing educational activities
Closer
Classic Installs
06.2019 - 10.2021
- Ensuring proper equipment and electrical installation
- Providing quality control by continual communication with the install teams and project managers
- Compiling extensive data within install reports
Office Manager
All Star Physical Therapy
03.2016 - 06.2019
- Managing employee shifts and therapist schedules
- Scheduling patient appointments by phone and in office, verifying insurance benefits, submitting and following up on authorization requests
- Processing patient medical records, forms, and referrals
- Handling daily deposit and weekly bank deposit
- Submitting monthly productivity report and coordinating meetings with office director
Sales Associate
Pacific Sun
08.2015 - 03.2016
- Maintaining a clean and safe store
- Assisting customers to provide a positive shopping experience
- Communicating with store managers on sales, promotions, and new product
Receptionist
GF Services, LLC./Active Realty, Inc.
09.2013 - 09.2014
- Liaison between clientele and administrative officers
- Controlling inventory, answering and directing phone calls
- Facilitating utility services for pre-listed residential properties and assisting with violations of bills and services
Education
Associate of Arts - Social Sciences
Mt. San Jacinto College
Menifee, CA05-2015
High School Diploma -
River Springs Charter School
Riverside, CA06-2008
Skills
- Customer service
- Sales techniques
- Employee training
- Effective communication
- Time management
- Attention to detail
- Problem solving
- Conflict resolution
- Food safety
- Inventory management
- Food preparation
- Quality assurance
- Equipment operation
- Product knowledge
References
References available upon request.
Timeline
Deli Clerk
Stater Bros
09.2024 - Current
Salesperson
Sunrun
01.2024 - 08.2025
Childcare Provider
Gina Stiles
05.2022 - 07.2023
Closer
Classic Installs
06.2019 - 10.2021
Office Manager
All Star Physical Therapy
03.2016 - 06.2019
Sales Associate
Pacific Sun
08.2015 - 03.2016
Receptionist
GF Services, LLC./Active Realty, Inc.
09.2013 - 09.2014
Associate of Arts - Social Sciences
Mt. San Jacinto College
High School Diploma -
River Springs Charter School
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