Viviana Navarro
Poughkeepsie,NY
Summary
Results-driven professional with a demonstrated history of managing strict deadlines while exhibiting a strong work ethic. Skilled in independent work and rapid acquisition of new competencies. Extensive experience in accounts receivable, accounts payable, and billing, ensuring accurate account management and clear client communication.
Overview
23
23
years of professional experience
Work History
Senior Finance Billing Associate
Extreme Reach
New York, NY
01.2001 - 05.2024
- Generated monthly financial statements for customers.
- Entered information into accounting software systems including NetSuite and Excel spreadsheets.
- Corresponded with customers regarding their accounts, making adjustments when necessary.
- Developed processes to improve efficiency and accuracy of billing process.
- Investigated and responded to customer inquiries related to billing issues.
- Assisted with other administrative tasks as assigned.
- Processed and sent invoices, adjustments, and credit memos to customers.
- Ensured timely completion of fully compliant monthly closing processes.
- Answered customer questions to maintain high satisfaction levels.
- Enhanced efficiency of invoice processing by ensuring accurate information and resolving discrepancies through collaboration with teams.
Education
High School Diploma -
St. Pius V High School
Bronx, NY06-1989
Some College (No Degree) - Accounting
Baruch College of The City University of New York
New York, NYSkills
- NetSuite expertise
- Invoice Processing
- Account Management
- Accuracy and Precision
- Customer Service
- Bookkeeping
- Dispute Resolution
- Data Entry
- Deadline-oriented
- Experienced in Remote Work
Languages
Spanish
Elementary
References
References available upon request.
Timeline
Senior Finance Billing Associate
Extreme Reach
01.2001 - 05.2024
High School Diploma -
St. Pius V High School
Some College (No Degree) - Accounting
Baruch College of The City University of New York
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