Summary
Overview
Work History
Education
Skills
Timeline
Generic

Viviana rodriguez

Summary

Dynamic operations supervisor with a proven track record at Tekni-Plex, excelling in team leadership and customer service. Enhanced operational efficiency through streamlined processes, achieving high customer satisfaction. Skilled in conflict resolution and problem-solving, I foster a positive work environment while optimizing productivity and reducing waste.

Self-starting Operations Manager offering high-level experience in supervision and inspector packer of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.


Overview

11
11
years of professional experience

Work History

Supervisor of Operations

Tekni-Plex
08.2018 - Current
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
  • Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Packer Operator

Grupo Phoenix
08.2014 - 08.2018
  • Maintained a clean and safe work environment by adhering to company safety protocols and regulations.
  • Enhanced product quality by closely monitoring packing procedures and addressing any issues promptly.
  • Managed multiple tasks simultaneously while maintaining accuracy during high-volume periods.
  • Maintained excellent attendance record throughout tenure at the position.
  • Exceeded performance targets regularly by optimizing workflow processes and staying focused under pressure.
  • Reduced waste materials through careful planning of packing strategies and efficient use of resources.
  • Increased efficiency in packing process by implementing new equipment and techniques.

Education

High School Diploma -

McClintock High School
Tempe, AZ
05-1998

Skills

  • Team leadership
  • Customer service
  • Team development
  • Conflict resolution
  • Problem-solving

Timeline

Supervisor of Operations

Tekni-Plex
08.2018 - Current

Packer Operator

Grupo Phoenix
08.2014 - 08.2018

High School Diploma -

McClintock High School
Viviana rodriguez