Viviana Ruelas
Hickory,NC
Summary
Highly motivated and dedicated individual seeking to develop professional grooming skills. A fast learner who is always willing and determinate to learn new skills, eager to assist with all aspects of pet grooming. Experienced in working in customer service, organized and detail oriented.
Overview
9
9
years of professional experience
Work History
Inspector
Special Metals
Newton, NC
04.2022 - 09.2024
- Inspect metal to make sure it's in the right condition to be shipped to the customer
- Issued violation notices and stop-work orders to enforce code standards
Table Lead
WJB Bearings
Newton, NC
08.2019 - 06.2022
- Manage a team of6 workers to conduct orders the need to be shipped that week
- Prepared paper work that need to be shipped with the order and turn in to the los logistic office
- Helped managed customer demand by flexing between different tables
Host
Longhorn steak house
Hickory, NC
09.2018 - 01.2020
- Welcome guest in a warm and friendly manner
- Seat guest and manage the seating chart
- Monitor restaurant activity to determine seating and dining flow
- Assist others with side work including but not limited to cleaning
Sales Associate
Cricket Wireless
Hickory, NC
03.2016 - 08.2018
- Built rapport with customers by offering friendly, welcoming environment in store
- Processed returns, exchanges, and refunds in accordance with company policies
- Actively listened to customer concerns, addressing issues promptly and professionally
- Assisted customers in finding suitable products according to their needs
Server
Mexico tipico
Newton, NC
06.2015 - 06.2016
- Entered orders into computer system to coordinate with kitchen staff
- Communicated professionally with customers, colleagues, and supervisors
- Listened to guest needs and responded promptly for personalized service
- Processed credit card transactions, gift cards, and cash payments
Education
Newton Conover High
Hickory, NC07.2015
Skills
- Relationship Building
- Customer Service
- Heavy Lifting
- Teamwork
- Organized
- Nail trimming
- Animal handling
- Basic animal anatomy
LANGUAGE
English
Spanish
Timeline
Inspector
Special Metals
04.2022 - 09.2024
Table Lead
WJB Bearings
08.2019 - 06.2022
Host
Longhorn steak house
09.2018 - 01.2020
Sales Associate
Cricket Wireless
03.2016 - 08.2018
Server
Mexico tipico
06.2015 - 06.2016
Newton Conover High