Viviana Solis
Bakersfield,CA
Summary
Resourceful professional in procurement field, known for high productivity and efficient task completion. Skilled in negotiation, supplier relationship management, and inventory control. Excel using critical thinking, communication, and problem-solving to drive results.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
24
24
years of professional experience
Work History
Lead Purchasing Agent
The Garlic Company
Shafter, California
05.2018 - 09.2024
- Negotiated, renegotiated and administered contracts with suppliers and vendors.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Conducted supplier negotiations to obtain best prices and delivery terms.
- Prepared purchase orders, solicited bid proposals and reviewed requisitions for goods and services.
- Collected operations data and created spreadsheets detailing trends.
- Maintained and reviewed computerized or manual records of purchased items, costs and inventories.
- Ensured compliance with company purchasing policies and procedures as well as applicable laws and regulations.
- Purchased quality merchandise at lowest price and correct amounts.
- Managed the procurement process from requisition to delivery.
- Ensured quality of purchased products by conducting thorough inspections.
- Developed and maintained relationships with suppliers to ensure reliable supply chains.
- Verified warehouse received accurate and timely inventory by regularly consulting database.
- Prepared purchase orders and sent to distributors and suppliers.
- Conducted market research to identify potential new suppliers and products.
- Evaluated offers from vendors and negotiated better prices or terms.
- Reviewed requisitions for accuracy of specifications prior to issuing purchase orders.
- Resolved disputes and claims with vendors and suppliers.
- Conducted cost analyses to identify opportunities for savings.
- Contacted vendors to determine order status and communicate discrepancies with shipments.
- Managed inventory levels by analyzing stock requirements against current inventories.
- Conducted market research to identify potential vendors and products.
- Coordinated with finance and accounting to ensure timely payments to suppliers.
- Collaborated with other departments to assess company purchasing needs.
- Received and reviewed department supply requisitions and placed appropriate orders based on need and available funds.
- Monitored supplier performance to ensure contractual obligations were met.
- Analyzed market trends, suppliers and competitors to determine optimal pricing and terms of purchase.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Reviewed purchase orders for accuracy and compliance with company policies.
- Managed inventory and supplies to ensure materials were available when needed.
- Updated and maintained databases with current information.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Coordinated logistics activities such as product storage, transportation arrangements between suppliers, vendors and customers, clients.
- Performed research into new products or services that could benefit the organization.
- Managed inventory levels to meet production needs while minimizing excess stock.
- Worked with operation managers to develop consistent service levels across locations.
- Provided guidance to junior staff members regarding procurement processes.
- Identified potential vendors for various products, evaluated bids, and selected suppliers based on quality, price, service, availability, reliability, production, and technical support capability.
- Utilized procurement software to streamline purchasing processes and improve accuracy.
- Analyzed vendor performance, reviewed compliance, and communicated corrective action requirements to vendors.
- Maintained accurate records of purchases including quantity, cost and date of transactions.
- Resolved vendor or contractor grievances related to the purchase order process.
- Collaborated with management to assess materials needs and look for improved options to better meet changing demands.
- Conducted market research to determine appropriate pricing.
- Sought out and evaluated vendors, negotiated prices and completed contracts.
- Hired, trained or supervised purchasing clerks and buyers.
- Developed and implemented policies and procedures for the purchasing department.
- Developed and implemented strategies to reduce spending and increase efficiency in purchasing operations.
- Monitored performance of suppliers by conducting periodic reviews of quality assurance reports.
Shipping Clerk
Grimmway Farms
Lamont, California California
03.2003 - 05.2018
- Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
- Monitored stock levels within the warehouse and notified management when supplies needed replenishing.
- Inspected freight containers to ensure they met safety standards prior to loading them onto trucks.
- Computed shipping, storage or demurrage charges using computer or price list.
- Assisted in resolving any disputes between customers and carriers related to shipping costs or delivery timeframes.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Obtained required documentation to process shipments and support movement.
- Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
- Used vendor knowledge to determine shipping procedures, routes and rates.
- Identified order discrepancies and damaged items and notified supervisor.
- Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage.
- Compared and verified identifying information of outgoing shipments.
- Generated and maintained records of shipments, such as bills of lading, invoices, orders, and other required documentation.
- Packed, sealed or affixed postage to prepare materials for shipping.
- Verified shipping documents for accuracy.
- Communicated with carriers regarding any delays in shipments or discrepancies between orders and actual deliveries.
- Weighed mail to determine correct postage.
- Prepared packages for shipping and determined most economical shipping methods.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
- Collaborated with other staff members on projects related to improving efficiency within the department.
- Prepared documentation to track and report on damaged or missing items.
- Monitored merchandise received and shipped from facility in computer system.
- Compared shipping routes or methods to determine least environmental impact.
- Conducted regular audits of warehouse operations for compliance with company policies and procedures.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Received and distributed incoming packages to designated departments or personnel.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Coordinated with customers on delivery dates and times in order to meet customer requirements.
- Contacted transport companies and suppliers to expedite, trace, or return shipments.
- Utilized various computer systems to track shipments throughout their journey from origin to final destination.
- Coached new staff preparing outgoing and receiving incoming shipments.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Folded letters, circulars or other documents and inserted into envelopes for distribution.
- Ensured that all outgoing items were properly labeled with correct information such as destination addresses, weight limits.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Traced missing material and shipments through vendor and customer communications.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Processed returns according to established guidelines.
- Maintained inventory of shipping materials and supplies.
- Reviewed carrier invoices for accuracy before submitting them for payment processing.
- Maintained inventory control system to ensure accurate tracking of all shipped items.
- Organized deliveries by sorting and stocking receivables
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
- Managed household errands and other essential duties.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
Customer Service Cashier
Sam's Club
Bakersfield , California
08.2014 - 04.2015
- Adhered to social distancing protocols and wore mask or face shield.
- Maintained accurate records of transactions using the point-of-sale system.
- Informed customers of in-store promotions or pricing specials.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Collected credit card and cash payments to complete transactions for customer orders.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Addressed customer questions and concerns regarding products and services.
- Assisted customers with locating merchandise within the store.
- Welcomed customers, offering assistance to help find store items.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Counted and balanced cashier drawers.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Greeted customers promptly and responded to questions.
- Greeted customers and responded to informational requests.
- Greeted customers and provided friendly customer service.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Scanned items and checked pricing on cash register for accuracy.
- Built and maintained productive relationships with employees.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Processed credit card transactions accurately and efficiently.
- Recommended, selected, located, and obtained products to meet customer needs.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Answered customers' questions and provided information on store procedures or policies.
- Checked personal identifications during alcohol and tobacco sales.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Provided excellent customer service by helping customers locate items they were looking for.
- Maintained work area and kept cash drawer organized.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Complied with all health and safety regulations while performing job duties.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Assisted with customer requests and answered questions to improve satisfaction.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Operated equipment and machinery according to safety guidelines.
- Managed household errands and other essential duties.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Maintained cleanliness and presentation of stock room and production floor.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Updated and maintained databases with current information.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed inventory and supplies to ensure materials were available when needed.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
Parts Sales Manager
AutoZone
Bakersfield, California, California
02.2001 - 06.2005
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Implemented sustainability initiatives to minimize waste and promote recycling of parts.
- Mitigated financial discrepancies by managing claims processing, damaged goods, backorders, overages and shortages.
- Established individual parts inventory levels to balance stock for maximum inventory turns.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Taught junior employees proactive strategies to meet operational and sales goals.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Conducted regular inventory audits to maintain accuracy and accountability.
- Directed and coordinated products, services and sales activities.
- Managed procurement processes, negotiating with suppliers to secure best prices.
- Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
- Conducted complimentary battery checks, testing and wiper installations.
- Coordinated with service department to ensure availability of necessary parts for repairs.
- Established performance goals for team members and monitored progress towards those goals.
- Established pricing strategies to remain competitive while ensuring profitability.
- Analyzed productivity reports, discussing with senior management at sales meetings.
- Managed recruiting, objectives setting, coaching, and performance monitoring of sales team.
- Launched cutting-edge inventory management system and maintained precise parts tracking.
- Organized and maintained the parts warehouse for easy access and efficient workflow.
- Coached, developed and motivated team to achieve revenue goals.
- Managed employee schedules and daily assignments.
- Ensured compliance with industry regulations and standards in parts management operations.
- Analyzed market demand to understand parts needs and collaborated with colleagues and vendors to beat competition and boost availability of present and future parts and materials.
- Prepared quotes for special orders as requested by customers.
- Created effective sales strategies to maximize profits.
- Used change methodologies to increase sales and led projects for increased productivity.
- Provided excellent customer service by responding to inquiries in a timely manner.
- Performed regular price checks to ensure competitive rates were maintained.
- Analyzed parts performance data to identify trends and make informed purchasing decisions.
- Performed scheduled inventory audits per to verify accuracy and product availability.
- Analyzed existing processes and identified areas for improvement in order to streamline operations.
- Utilized parts management software for inventory tracking and order processing.
- Prepared and managed the parts department budget, including forecasting and expense control.
- Resolved customer complaints regarding sales and service.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Controlled daily parts program activities to improve sales and inventory management.
- Resolved customer complaints promptly and efficiently.
- Assisted buyers in selecting appropriate products based on their needs.
- Assisted customers with product selection decisions based on their individual needs.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Managed customer inquiries and complaints regarding parts availability and pricing.
- Managed returns of defective or incorrect items according to company policy.
- Oversaw inventory management, ensuring optimal stock levels for efficient operations.
- Ensured compliance with relevant regulations related to automotive parts sales.
- Maintained accurate inventory records and monitored stock levels.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Participated in trade shows and industry events to stay informed on market trends.
- Developed and implemented parts department policies and procedures to improve efficiency.
- Conducted market research and reported on competitors.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Led a team of parts department employees, providing training and performance evaluations.
- Received, examined and reshelved returned parts.
- Supervised daily operations of the parts department, including ordering, stocking, and selling of products.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Supported sales team members to drive growth and development.
- Monitored competitor activities and adjusted pricing accordingly.
- Implemented inventory control systems to track parts usage and reduce waste.
- Executed product expertise and department process improvements to meet organizational goals.
- Conducted market research to identify new trends in the automotive industry.
- Monitored performance targets and sales metrics of sales team to monitor productivity.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Implemented promotional initiatives to increase sales volume and boost revenue growth.
Skills
- Cost reduction strategies
- Supply chain optimization
- Budget control
- Materials management
- Vendor relationship management
- Procurement planning
- Purchasing processes
- Supplier negotiation
- Demand forecasting
- Product sourcing
- Vendor engagement
- Purchase order processing
- New vendor setup
- Materials planning
- Contract negotiation
- Scheduling
- Inventory management
- Procurement software proficiency
- Accounts receivable
- Data organization
- Supplier evaluation
- Cost control
- Order tracking
- Accounts payable
Timeline
Lead Purchasing Agent
The Garlic Company
05.2018 - 09.2024
Customer Service Cashier
Sam's Club
08.2014 - 04.2015
Shipping Clerk
Grimmway Farms
03.2003 - 05.2018
Parts Sales Manager
AutoZone
02.2001 - 06.2005